Manash Ray
Alipurduar,WB
Overview
14
14
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
IT Trainer
Polytechnic college at falakata
Alipurduar
01.2022 - 12.2025
- Counseled and trained youth for IT and vocational training programs.
- Coordinated community outreach to enhance program participation.
- Delivered post-placement support and career guidance.
Mobilizer
Like way skills and consultancy pvt limited
Kolkata
09.2017 - 01.2019
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Operations Manager
Family Business
Alipurduar
01.2012 - 12.2016
- Oversaw operations, finances, and customer engagement.
- Applied logical and IT skills to streamline processes.
- Managed daily operations to ensure smooth workflow across departments.
- Developed and implemented efficient work processes to improve operational efficiency.
- Coordinated logistics for deliveries and shipments to ensure timely service.
- Monitored budget expenditures to control costs and optimize resources effectively.
- Facilitated communication between teams to enhance collaboration and problem-solving.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Managed scheduling, training and inventory control.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Built strong operational teams to meet process and production demands.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
Education
Master of Science - Mathematics
North Bengal University
Siliguri , India 07.2011 - 08.2014
Diploma in Information Technology Application -
Certificate in Information Technology Application -
B.Sc. - Mathematics
Cmj University
Alipurduar 06.2007 - 06.2010
HSC -
WBCHSE
SSC -
WBBSE
Skills
- MS Office Suite (Excel, Word, PowerPoint)
- Basics of Python
- Data Analysis & Reporting
- IT Applications & Tools
- IT curriculum development
- Learning management systems
- Technical troubleshooting
- Software training
- Educational program assessment
- Performance evaluation
- Stakeholder engagement
- Communication skills
- Public speaking
- Team collaboration
- Conflict resolution
Certification
- Advance Diploma in Information Technology Application (ADITA)
- Diploma in Information Technology Application (DITA)
- Certificate in Information Technology Application (CITA)
Hobbies and Interests
- Sports
- Technology Trends
- Data Analytics
Personal Information
- Date of Birth: 01/07/90
- Gender: Male
- Nationality: Indian
Technical And Analytical Skills
- MS Office Suite (Excel, Word, PowerPoint)
- Basics of Python
- SQL
- Data Analysis & Reporting
- IT Applications & Tools
Timeline
IT Trainer
Polytechnic college at falakata
01.2022 - 12.2025
Mobilizer
Like way skills and consultancy pvt limited
09.2017 - 01.2019
Operations Manager
Family Business
01.2012 - 12.2016
Master of Science - Mathematics
North Bengal University
07.2011 - 08.2014
B.Sc. - Mathematics
Cmj University
06.2007 - 06.2010
Diploma in Information Technology Application -
Certificate in Information Technology Application -
HSC -
WBCHSE
SSC -
WBBSE