Abhishek Mali

Process Automation and Compliance

• Spearheaded the automation of VDA process through four in-house tools, developed and tested with the dev team, transforming daily operations.
• Crafted and implemented advanced VBA macros, optimizing operations equivalent to six FTEs.
• Built an AI-powered n8n workflow to streamline and automate tax code research and analysis.
• Piloted new processes for automatic data extraction from ERPs, ensuring precision and standardization in collaboration with engineering.
• Directed end-to-end VDA process execution, including data analysis, tax report preparation (AvaTax and Excel), and communication with clients and the U.S. State tax authorities.

Leadership and Team Development

• Built and led a process automation testing team, providing logic, guidance, and structured training to ensure quality and accuracy.
• Acted as team lead, conducting daily stand-ups, monitoring progress, and delegating tasks to align with project goals.
• Mentored analysts and managers, enhancing team productivity, technical skills, and compliance expertise.
• Provided on-floor support, resolving real-time queries, and ensuring smooth workflow execution.

Reporting and Analytics

• Developed dynamic dashboards in FinancialForce, enabling the visualization of performance metrics and data-driven decision-making.
• Delivered monthly Business Review (MBR) reports, presenting actionable insights and KPIs to senior stakeholders.