Manasvi Singh
Noida
Summary
Productive and results-oriented professional with over 2 years of expertise in project management, distinguished for consistently delivering high-quality outcomes through decisive leadership and effective team motivation. Skilled in collaborating closely with clients to understand and fulfill requirements, ensuring exceptional service and satisfaction.
Recognized for being highly responsible, passionate, and unwaveringly committed to excellence in every aspect of project execution. With a diverse background in both IT and DPO, I bring a versatile skill set that drives first-class results across various domains. Demonstrates a robust work ethic, consistently meeting and exceeding job demands and deadlines with a dedication to superior quality. A proactive self-starter and natural team leader, adept at navigating high-pressure situations and achieving objectives with precision and efficiency.
Overview
3
3
years of professional experience
Work History
PMO Analyst
HCL Technologies
09.2023 - 08.2024
- Project Management & Documentation: Played a key role in managing project documentation, including tracking meetings, taking detailed minutes, and publishing them for stakeholders. Developed expertise in maintaining and updating action logs and demand change logs, ensuring accurate and timely communication across teams.
- Learning & Adaptability: Acquired new knowledge and skills in project management processes, broadening my expertise in areas previously unfamiliar to me. Proactively adapted to the demands of the project, contributing to its overall success.
- Communication & International Collaboration: Utilized strong communication skills to engage in workshops designed for senior management. Collaborated with international teams, enhancing cross-cultural communication and fostering a collaborative work environment.
- BCBS Project Contribution: Gained additional experience by contributing to the BCBS project, further expanding my project management capabilities.
Software Engineer
HCL Technologies
12.2021 - 08.2023
- Real-World Problem Solving: Gained hands-on experience addressing complex real-world challenges, enhancing my ability to analyze and resolve issues efficiently within a fast-paced environment.
- Communication & Teamwork: Developed strong communication skills through professional interactions with L1 and L2 support teams, and embraced the power of teamwork to achieve exceptional outcomes.
- Program Monitoring & RPA Administration: Monitored and ensured the smooth operation of scheduled programs while providing critical application support. Led RPA administrative tasks to streamline processes and boost productivity.
- Technical Proficiency: Demonstrated thorough expertise in SAP interfaces and leveraged daily use of ServiceNow for effective incident management. Adept at troubleshooting fundamental technical issues, including password resets, software installations, and system configurations.
- Incident Management & SLA Compliance: Efficiently managed and resolved incidents raised by L1 support, ensuring adherence to Service Level Agreement (SLA) timelines and maintaining high standards of service delivery.
- Software Deployment & Team Leadership: Played a pivotal role in executing seamless software deployments, managing team resources to meet sprint goals, and contributing to sprint planning and backlog prioritization to align with evolving project demands.
Education
BCA - Semester 6
HCL TECHBEE PROGRAM
2022
12th Standard - PCM
Gyanshree School
2020
10th Standard -
DELHI PUBLIC SCHOOL
2018
Skills
- Business Analysis
- Project Planning
- Project Management Analysis
- Project management expertise
- Problem-Solving
- Teamwork and Collaboration
- Attention to Detail
- Problem-solving abilities
- Reliability
- Team Leadership
- Creative Thinking
- Adaptability and Flexibility
- Phone and Email Etiquette
Timeline
PMO Analyst
HCL Technologies
09.2023 - 08.2024
Software Engineer
HCL Technologies
12.2021 - 08.2023
BCA - Semester 6
HCL TECHBEE PROGRAM
12th Standard - PCM
Gyanshree School
10th Standard -
DELHI PUBLIC SCHOOL
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