Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Manaswi Deshpande

Professional 1 Service Delivery Coordinator
Bengaluru,KA

Summary

Associate Professional Service Delivery Coordinator with over 2.6 years of successful experience in IAM and UAM. Recognized consistently for performance excellence and contributions to success in IT industry.

Eager to contribute to team success through hard work, attention to detail and excellent organizational skills.

Overview

4
4
years of professional experience
15
15
years of post-secondary education

Work History

Associate Professional Service Delivery Coordinato

DXC Technologies PVT LTD
Bangalore, Karnataka
2019.12 - Current

-Creation/Modificatio/Deletion of user accounts in Active Directory.

-Understanding of Information Security; relating to the Confidentiality, Integrity, and availability of information.

-Knowledge and hands-on experience on IAM and Active Directory.

-Working with shared path and ACL's on Active Directory and granting required access to users.

-Compliance.

-Responsible for training and Mentoring new team members.

-Working on Incidents within defined SLA's.

-Working on Change Management and Change Tasks within defined SLA's.

-Working with O365 (Shared Mailbox, Distribution Lists, OOO, Mailbox Delegation, Room Mailbox)

-Creation of Security groups, Generic Accounts, Service Accounts, Admin Accounts.

-Working with Orchestration Failure requests.

-Creation and Addition of rCMP(role group for COMPUTER) security groups once the server is Migrated and nesting the groups within the server.

Technical Process Executive

Infosys BPM PVT LTD
Bangalore, Karnataka
2018.07 - 2019.12

-Creation and management of directory infrastructures such as accounts, domains, organizational units, and access control lists.

-Worked as a Service & Incident Management and Requirement Analyst who has all the administrator rights.

-Identity/Access lifecycle management

Creating/Modifying/Deleting (Including Active Diectory)

-Compliance

-User data migration over different Business and Oragnizational Units(BU's & OU's).

-Access provisioning to the user accounts and applications through role based routing and the respective ACLs/Groups.

-Responsible for training and mentoring new team members.

-Performing HR data feeds 48 hours off boarding processand normal leaver's process on the daily basis for all te user's accounts with defined SLA's.

-Coordinate cross-department communication when required to assist in the resolution on an incident, problem or change.

Education

SSC -

Good Shepherd Academy
Chalisgaon
2000.08 - 2010.03

Diploma - Electronics And Telecommunications

S.S.C. Polytechnic
Chalisgaon
2010.07 - 2013.05

B.E. - Electronics And Telecommunications

Yadavrao Tasgaonkar College On Engineering And Tec
Bhivpuri
2013.08 - 2016.05

Skills

Service level agreements, Excellent communication, Team Player, IAM, UAM, AD, Decision Making,

Accomplishments

Received multiple awards and rewards on Quarterly basis.

Have received DXC champ awards within 1st 3 months among all the tenure colleagues.

Have received multiple Appreciations from ARL's of different clients.

Timeline

Associate Professional Service Delivery Coordinato

DXC Technologies PVT LTD
2019.12 - Current

Technical Process Executive

Infosys BPM PVT LTD
2018.07 - 2019.12

B.E. - Electronics And Telecommunications

Yadavrao Tasgaonkar College On Engineering And Tec
2013.08 - 2016.05

Diploma - Electronics And Telecommunications

S.S.C. Polytechnic
2010.07 - 2013.05

SSC -

Good Shepherd Academy
2000.08 - 2010.03
Manaswi DeshpandeProfessional 1 Service Delivery Coordinator