Manav Gupta
Ghaziabad
Summary
Driven by a results-focused approach, I leveraged my problem-solving aptitude and proficiency in Microsoft Office to enhance operational efficiency at NatWest Group. My tenure across roles, including a pivotal internship at Padam Enterprises, underscored my ability to improve processes and foster teamwork, achieving significant advancements in productivity and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Operation Analyst
NatWest Group
10.2023 - Current
- Improved operational efficiency by identifying and implementing process improvements and streamlining workflows.
- Maintained a strong focus on customer satisfaction, ensuring timely resolution of issues and implementing proactive measures to prevent future occurrences.
- Cross trained in various process under EDB (ISA department) to upscale the knowledge and skills.
Production Management Intern
Padam Enterprises
05.2022 - 09.2022
- Supported the implementation of Lean Manufacturing principles, resulting in reduced production times and increased capacity.
- Managed project timelines while maintaining flexibility to accommodate shifting priorities as needed.
- Conducted thorough quality checks to ensure products met or exceeded company standards and client expectations.
- Evaluated equipment performance, scheduling maintenance as necessary to minimize downtime and maximize productivity.
Social Media Marketing Intern
Younity.In
03.2022 - 05.2022
- Supported branding, digital marketing messaging, and advertising campaigns by engaging with followers on various social media platforms.
- Increased brand visibility by crafting and implementing creative social media campaigns.
Data Entry Intern
No Help Too Big
12.2021 - 02.2022
- Contributed to project success by meeting tight deadlines for data entry tasks without sacrificing quality.
- Assisted in the creation of user-friendly documentation for internal use, simplifying complex procedures for more accessible understanding across teams.
- Developed an app "Study Pod" by uploading JEE and NEET questions everyday.
Education
BBA -
Institute of Information Technology & Management
New Delhi, India07.2023
12th CBSE - Commerce With Mathematics
D.A.V. Public School
Sahibabad, India03.2020
10th CBSE -
D.A.V. Public School
Sahibabad, India03.2018
Skills
- Decision-Making
- Time management abilities
- Microsoft Office
- Teamwork and Collaboration
- Problem-solving aptitude
Languages
English
Upper intermediate (B2)
Hindi
Upper intermediate (B2)
German
Elementary (A2)
Timeline
Operation Analyst
NatWest Group
10.2023 - Current
Production Management Intern
Padam Enterprises
05.2022 - 09.2022
Social Media Marketing Intern
Younity.In
03.2022 - 05.2022
Data Entry Intern
No Help Too Big
12.2021 - 02.2022
BBA -
Institute of Information Technology & Management
12th CBSE - Commerce With Mathematics
D.A.V. Public School
10th CBSE -
D.A.V. Public School
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