Manav Mudgal
Delhi
Summary
Domain Consultant at Tata Consultancy Services specializing in process transformation and automation. Achieved 50% reduction in turnaround time through successful digital initiatives. Proficient in credit operations and stakeholder management, driving operational efficiency and delivering impactful solutions in dynamic environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Domain Consultant
Tata Consultancy Services
02.2022 - Current
- Spearheaded process transformation and automation initiatives for Bank of Montreal’s Commercial Lending unit.
- Achieved a 50% reduction in process turnaround time through digital automation.
- Led end-to-end migration from legacy systems, ensuring accurate borrower data capture and system validation.
- Developed standard operating procedures, conducted user acceptance testing, and facilitated stakeholder workshops.
- Provided training to offshore teams while serving as subject matter expert for issue resolution.
- Recognized with ‘On the Spot Award’ for exceptional project contributions.
Credit Analyst
Scotiabank, IA Auto Finance & Auto Capital Canada
02.2018 - 02.2022
- Evaluated credit applications and structured lending solutions for auto finance portfolios.
- Drove process improvements as SME for credit escalations, achieving 50-75% operational efficiency gains.
- Collaborated with IT on system enhancements and led user acceptance testing cycles.
Manager Credit Risk and Control
Standard Chartered Bank
09.2016 - 12.2017
- Managed loan documentation and credit control for commercial clients with portfolios up to USD 30M.
- Reviewed credit approvals and resolved escalations in collaboration with internal partners.
- Ensured compliance with operational risk and documentation control standards.
Assistant Manager
Citibank
05.2013 - 09.2016
- Oversaw the preparation and registration of commercial banking loan documentation.
- Minimized risk through compliance monitoring, exception tracking, and thorough legal review.
- Prepared monthly reports on credit risk and operational trends.
Assistant Manager
South Indian Bank
09.2010 - 05.2013
- Appraised and underwrote credit proposals, including mortgage portfolios.
- Managed operations for trade finance and foreign exchange transactions, along with cash and clearing functions.
- Received recognition as Employee of the Quarter and Regional Top Performer.
Education
MBA - Finance
Guru Gobind Singh Indraprastha University
Delhi01.2010
BBA - Management
Guru Gobind Singh Indraprastha University
Delhi01.2008
Skills
- Commercial & Retail Banking
- Digital Transformation
- User Acceptance Testing
- Process Automation
- Stakeholder Management
- Change Management
- Business Requirement Gathering
- Data Analytics
Certification
- Data Analytics and Generative AI - IIT Kanpur (In progress)
- Certificate in Commercial Credit - Moody’s Analytics
- LEAN Certification for Process Improvement
- Certification in Anti Money Laundering
Languages
Hindi
First Language
English
Advanced (C1)
C1
Websites
Timeline
Domain Consultant
Tata Consultancy Services
02.2022 - Current
Credit Analyst
Scotiabank, IA Auto Finance & Auto Capital Canada
02.2018 - 02.2022
Manager Credit Risk and Control
Standard Chartered Bank
09.2016 - 12.2017
Assistant Manager
Citibank
05.2013 - 09.2016
Assistant Manager
South Indian Bank
09.2010 - 05.2013
MBA - Finance
Guru Gobind Singh Indraprastha University
BBA - Management
Guru Gobind Singh Indraprastha University
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