Summary
Overview
Work History
Education
References
Timeline
Generic

Saravanan Murugaiah

Chennai

Summary

Dynamic and results-oriented person with 15 plus years of experience in analyzing business processes, identifying opportunities for improvement, and driving data-driven solutions. Adept at working cross-functionally to implement technology solutions and enhance business operations. Problem-solving skills with requirements gathering, process mapping, and stakeholder management.

Overview

19
19
years of professional experience

Work History

Domain Consultant

SOLVERMINDS TECHNOLOGIES & SOLUIONS
Chennai
10.2014 - Current
  • Analyzed key performance indicators to identify effective strategies.
  • Identified needs of customers promptly and efficiently.
  • Collaborated with internal teams to define project scope, objectives, and deliverables.
  • Collaborated with clients to develop action plans to address specific challenges and objectives.
  • Organized client meetings to provide project updates.
  • Facilitated training sessions for new employees on company policies and procedures.
  • Maintained positive working relationship with fellow staff and management.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Senior Specialist

Maersk Global Services Pvt. Ltd
Chennai
12.2006 - 09.2024
  • Worked for Damco Freight Forwarder and responsible for sending ESI to the carrier as per agreed timeline/SLA

Assistant Administrator

Teaching and Projects Abroad
Sivakasj
07.2005 - 11.2006

Education

Bachelor of Science - Physics

Madurai Kamaraj University
Madurai
05-2000

References

References available upon request.

Timeline

Domain Consultant

SOLVERMINDS TECHNOLOGIES & SOLUIONS
10.2014 - Current

Senior Specialist

Maersk Global Services Pvt. Ltd
12.2006 - 09.2024

Assistant Administrator

Teaching and Projects Abroad
07.2005 - 11.2006

Bachelor of Science - Physics

Madurai Kamaraj University

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Saravanan Murugaiah