Listening to old songs Long drives
Mandar Mohandas
Service Industry
Mumbai
Summary
Dynamic professional with a proven track record, skilled in data analysis and fraud prevention. Known for excellent communication and a friendly demeanor, I excel in teamwork and customer service, consistently achieving targets while fostering a collaborative environment. Adaptable and self-motivated, I thrive in fast-paced settings.
Overview
22
22
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Internal IT Team
Tata Consultancy Services
10.2015 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Fraud Analyst
JP Morgan Chase
05.2013 - 09.2015
- Evaluated customer data to identify and prevent fraudulent activities.
- Analyzed large amounts of data to find patterns of fraud and anomalies.
Sales Associate
3 Global Services
06.2009 - 05.2013
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Team Coach
Intelenet Global Services
03.2005 - 06.2009
- Enhanced overall team productivity by creating a positive work environment and promoting open communication among team members.
Technical Support Associate
Wipro Spectramind
01.2004 - 02.2005
- Communicated effectively with non-technical customers, translating complex concepts into easily understandable language.
Education
Bachelor of Commerce -
University of Mumbai
Mumbai 03-2011
Skills
Friendly, positive attitude
Teamwork and collaboration
Computer skills
Customer service
Multitasking
Verbal communication
Excellent communication
Certification
Certified course in computer hardware maintenance with internet networking and multimedia.
Interests
Timeline
Internal IT Team
Tata Consultancy Services
10.2015 - Current
Fraud Analyst
JP Morgan Chase
05.2013 - 09.2015
Sales Associate
3 Global Services
06.2009 - 05.2013
Team Coach
Intelenet Global Services
03.2005 - 06.2009
Technical Support Associate
Wipro Spectramind
01.2004 - 02.2005
Bachelor of Commerce -
University of Mumbai