MANESH VANGA
Vijayawada
Summary
Accomplished Senior Process Analyst with a proven track record at Genpact India Pvt. Ltd, specializing in enhancing operational efficiency and client satisfaction. Excelled in spreadsheet modeling and analytical problem-solving, achieving top-tier SLA accomplishment rates. Skilled in communication, adept at fostering customer relationships and driving business growth at Reliance Retail Pvt. Ltd.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Process Analyst
Genpact India Pvt. Ltd
Hyderabad
10.2021 - Current
- Team Leading, Invoice Auditing, Quality Checks and Escalations, Query Handling, Payment Processing.
- Client Reporting and Communication, Microsoft Excel, and Outlook.
Business Development Associate
Reliance Retail Pvt. Ltd.
Vijayawada
07.2017 - 07.2019
- Product Marketing and Business Development.
- Customer Relationship, Query Handling, Order Follow-up
- Negotiated pricing agreements with buyers and clients.
Education
PGDM - Business Data Analytics
MIT-WPU
Pune12-2023
Masters - Business Administration - Finance
Andhra Loyola Institute of Engineering & Technology
Vijayawada09-2021
Bachelor of Commerce - Taxation
KBN College
Vijayawada06-2017
Skills
- Power BI, Tableau, and Orange3
- Spreadsheet modeling using Excel
- SLA Accomplishment
- Analytical skills
- Communication Skills
- Attention to detail
Languages
- English
- Telugu
Participationsassociations
- Banking, Finance and Insurance programme, Bajaj Finserv, 01/01/19 - 12/31/19
- GREEN DIWALI CAMPAIGN, ALIET, Vijayawada, 01/01/19 - 12/31/19
Curriculumproject
Comparative Financial Statement Analysis, Comparative statement analysis for 5 financial years from 2015-16 to 2019-20. Measured and analyzed the company's financial position and performance. Provided recommendations with the help of findings.
Affiliations
Initiated and coordinated a “GREEN DIWALI CAMPAIGN” in ALIET,
Vijayawada - 2019
Languages
Telugu
First Language
Telugu
Proficient (C2)
C2
English
Advanced (C1)
C1
Accomplishments
Received 3 times Rewards& Recognitions for Best performance in Productivity and SLAs - Genpact. Awarded 1st and 2nd Prizes in Essay Writing competitions conducted - ALIET.
Certification
Enrolled & participated in Banking, Finance and Insurance Programme by Bajaj Finserv - 2019
Timeline
Senior Process Analyst
Genpact India Pvt. Ltd
10.2021 - Current
Business Development Associate
Reliance Retail Pvt. Ltd.
07.2017 - 07.2019
Enrolled & participated in Banking, Finance and Insurance Programme by Bajaj Finserv - 2019
PGDM - Business Data Analytics
MIT-WPU
Masters - Business Administration - Finance
Andhra Loyola Institute of Engineering & Technology
Bachelor of Commerce - Taxation
KBN College
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