Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

PRADNYA RAMESH SIDANKAR

Pune

Summary

Detail Oriented and analytical professional with 6 years of overall experience including 3+ years in Business Analysis within the US Healthcare & Insurance domain. Expertise in requirements gathering, process analysis, BRD/FRD preparation, user stories, UAT, and Agile/Waterfall methodologies. Strong background in medical coding, auditing, claims management, and compliance (HIPAA), with proven ability to bridge business needs and technology solutions.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Senior Process Analyst /Senior Analyst

Gallagher Centre of Excellence
Pune, India
12.2022 - Current

Role : Business Analyst/SME/ Team Manager

  • Acted as liaison between US clients, onshore Resolution Manager, coders, and IT teams to gather and document requirements.
  • Conducted gap analysis and requirement workshops for Risx-FACS (claims and coding platform).
  • Authored User Stories, Acceptance Criteria, Wireframes and managed backlog in JIRA.
  • Participated in Agile ceremonies: Sprint Planning, Daily Stand-ups, Reviews and Retrospectives.
  • Collaborated with QA for test case design, functional testing, defect tracking, and UAT.
  • Built Power BI dashboards and automated Excel reports, improving claim error tracking time by 30%.
  • Delivered SOPs and training material, enabling smooth system adoption.

Senior Medical Coder

Omega Healthcare & Management Services
Bangalore, India
08.2021 - 12.2022

Role : Business Analyst/SME//Trainer

  • Worked on CBI Software Enhancement Project (Waterfall) with responsibilities extending beyond coding to BA deliverables.
  • Conducted requirement gathering and gap analysis with coders, auditors, and supervisors.
  • Prepared BRD, FRD, Use Case Diagrams, and Activity Flows using MS Visio.
  • Supported QA testing, defect triage, and UAT execution.
  • Implemented real-time validation rules, audit automation, and coder performance dashboards, reducing denials by 25%.

Provided end-user training materials and process documentation for smooth adoption.

Medical Coder

Advantmed LLP
India
09.2019 - 07.2021

Role : Medical Coder/Auditor/ Claim analyst

  • Performed end-to-end medical coding, auditing, and claim validation for US payer clients.
  • Specialized in ICD-10, CPT, HCPCS coding with HIPAA compliance.
  • Partnered with auditors and billing teams to resolve claim discrepancies and improve coding accuracy.
  • Conducted root cause analysis on denials, recommending process changes to reduce rejections.
  • Generated reports on coding volumes, audit outcomes, and denial trends for management review.
  • Mentored junior coders, clarifying payer-specific rules and compliance standards.

Education

MBA - Business Analytics

Savitribai Phule Pune University (SPPU)
05-2023

Bachelor of Pharmacy -

Savitribai Phule Pune University (SPPU)
06-2019

HSC - Science

Maharashtra Board
04-2015

SSC -

Maharashtra Board
04-2013

Skills

    Core Competencies

  • Requirement Elicitation & Stakeholder Management
  • BRD, FRD, SRS, RTM Documentation
  • Process Modeling (Use Case, Activity Diagrams, Wireframes)
  • Agile & Waterfall Methodologies (User Stories, UAT, Change Requests)
  • Data Analysis & Reporting (Excel, Power BI, Tableau)
  • Healthcare & Insurance Domain (ICD-10, CPT, HCPCS, HIPAA Compliance)
  • Technical Skills

  • Tools: JIRA, MS Visio, Balsamiq, Lucidchart, Axure, MS Office Suite, Power BI, Tableau
  • Databases: SQL (basic queries, reporting)
  • Documentation: BRD, FRD, Use Cases, User Stories, RTM, SOPs
  • Methodologies: Agile (Scrum), Waterfall, SDLC
  • Soft Skills

  • Team Management & Leadership
  • Communication & Interpersonal Skills
  • Problem Solving & Analytical Thinking
  • Creativity & Adaptability
  • Collaboration & Teamwork

Certification

  • Lean Six Sigma White Belt training (LSSWB)
  • Microsoft Office Certification (98%)
  • Software Testing Certification
  • English Typing: 30 WPM (78%) & 40 WPM (65%)

Timeline

Senior Process Analyst /Senior Analyst

Gallagher Centre of Excellence
12.2022 - Current

Senior Medical Coder

Omega Healthcare & Management Services
08.2021 - 12.2022

Medical Coder

Advantmed LLP
09.2019 - 07.2021

MBA - Business Analytics

Savitribai Phule Pune University (SPPU)

Bachelor of Pharmacy -

Savitribai Phule Pune University (SPPU)

HSC - Science

Maharashtra Board

SSC -

Maharashtra Board
PRADNYA RAMESH SIDANKAR