
Results-driven Hospitality Catering Team leader with 13 years of experience at Catrion Catering Company - Saudi Airlines Catering. Expert in team leadership, inventory management, and workflow optimization in high-volume environments. Proven track record of maintaining high hygiene standards and guest satisfaction.
Led a team of 60+ staff members •Managed daily operations for 1,000+ meals.) Supervised daily catering and hospitality operation in a high-volume,fast-paced environment.
Led,coordinated,and motivated team members to ensure smooth service delivery. Maintained strict adherence to quality, hygiene,and safety standards.
Managed workflow planning to improve operational efficiency and minimize delays. Handled guest service issues and resolved operational challenges effectively. Monitored inventory levels and coordinated stock requirements with relevant departments.
Collaborated with cross-functional teams to ensure seamless operations and uphold high service standards.
Delivered training sessions and provided performance support to enhance team capabilities.
Ensured accurate records reports and operational documentation.
Experienced Housekeeping Supervisor with strong knowledge of housekeeping operations, staff supervision, cleaning standards, and guest service. Skilled in managing housekeeping teams, assigning daily duties, inspecting rooms and public areas, maintaining hygiene and safety standards, and ensuring guest satisfaction. Experienced in handling inventory, linen control, scheduling staff, and coordinating with other departments for smooth operations. Able to work under pressure, solve guest complaints professionally, and maintain high-quality service standards. Dedicated, hardworking, and focused on cleanliness, teamwork, and operational efficiency.
Set up buffet, presented food attractively, served guests, and maintained cleanliness of dining area. Arranged buffet counters, refilled food items, handled guest requests, and upheld hygiene and service standards. Coordinated with kitchen and service staff to ensure smooth operations and provide excellent customer service in fast-paced environment.
Processed high-volume food and drink orders quickly while delivering friendly service during peak times.
Greeted customers, addressed initial questions, and took drink orders efficiently.
Maintained safe hygiene and food handling standards to achieve full compliance.
Experienced Security Supervisor with knowledge in managing security operations, supervising guards, handling emergency situations, maintaining reports, and ensuring safety standards. Skilled in team leadership, CCTV monitoring, access control, client coordination, and shift management. Strong ability to maintain discipline, provide excellent customer service, and handle security operations effectively.