Summary
Overview
Work History
Education
Skills
Languages
Certification
Hobbies and interests
passport
Timeline
Generic

Mangesh Shirke

Mumbai

Summary

Results-driven Hospitality Catering Team leader with 13 years of experience at Catrion Catering Company - Saudi Airlines Catering. Expert in team leadership, inventory management, and workflow optimization in high-volume environments. Proven track record of maintaining high hygiene standards and guest satisfaction.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Team Leader

Catrion Catering Company / Saudi Airlines Catering
Riyadh , Saudia Arbian
10.2012 - 11.2025

Led a team of 60+ staff members •Managed daily operations for 1,000+ meals.) Supervised daily catering and hospitality operation in a high-volume,fast-paced environment.

Led,coordinated,and motivated team members to ensure smooth service delivery. Maintained strict adherence to quality, hygiene,and safety standards.

Managed workflow planning to improve operational efficiency and minimize delays. Handled guest service issues and resolved operational challenges effectively. Monitored inventory levels and coordinated stock requirements with relevant departments.

Collaborated with cross-functional teams to ensure seamless operations and uphold high service standards.

Delivered training sessions and provided performance support to enhance team capabilities.

Ensured accurate records reports and operational documentation.

Housekeeping Supervisor

D.K. HOSPITALITY PVT.LTD
Mumbai, India
09.2007 - 03.2011

Experienced Housekeeping Supervisor with strong knowledge of housekeeping operations, staff supervision, cleaning standards, and guest service. Skilled in managing housekeeping teams, assigning daily duties, inspecting rooms and public areas, maintaining hygiene and safety standards, and ensuring guest satisfaction. Experienced in handling inventory, linen control, scheduling staff, and coordinating with other departments for smooth operations. Able to work under pressure, solve guest complaints professionally, and maintain high-quality service standards. Dedicated, hardworking, and focused on cleanliness, teamwork, and operational efficiency.

Buffet Steward

MOCHA – Smriti’s Creations Powai,
Mumbai, India
03.2005 - 08.2007

Set up buffet, presented food attractively, served guests, and maintained cleanliness of dining area. Arranged buffet counters, refilled food items, handled guest requests, and upheld hygiene and service standards. Coordinated with kitchen and service staff to ensure smooth operations and provide excellent customer service in fast-paced environment.

Processed high-volume food and drink orders quickly while delivering friendly service during peak times.

Greeted customers, addressed initial questions, and took drink orders efficiently.

Maintained safe hygiene and food handling standards to achieve full compliance.

Security Supervisor (Rank : Facility Officer)

TOP DETECTIVES AND SECURITY SERVICES LIMITED
Mumbai, India
01.2003 - 01.2005

Experienced Security Supervisor with knowledge in managing security operations, supervising guards, handling emergency situations, maintaining reports, and ensuring safety standards. Skilled in team leadership, CCTV monitoring, access control, client coordination, and shift management. Strong ability to maintain discipline, provide excellent customer service, and handle security operations effectively.

Education

Certificate of Higher Education - HIGHER SECONDARY CERTIFICATE (HSC) INTERMEDIATE

Vikas Vidyalaya Jr. College, Mumbai Maharashtra ,
Mumbai, MH
01-2002

Skills

  • Team leadership
  • Operational management
  • Staff training
  • Guest relations
  • Email Management
  • Microsoft Powerpoint
  • Microsoft Excel
  • Microsoft Word
  • Leadership & People,Hospitality & Operations,Communication,Records & Documentation

Languages

English
Advanced
C1
Hindi
Proficient
C2
Marathi
Proficient
C2
Arabic
Beginner
A1

Certification

  • Service Certificate : Catrion Catering Holding Company , 12/11/2025
  • Certificate Of Completion : Cyber Security ( Saudi Airlines Catering), 22/09/2021
  • Certification Of Appreciation : Saudi Airshow , 14/03/2019
  • Employee Of The Month : B&I Outlet & Function Dept., 12/07/2018
  • Certificate Of Recognition : Saudi Airlines Catering , 02/10/2016

Hobbies and interests

  • Sports
  • Fitness
  • Music

passport

  • Passport: U0711031

Timeline

Team Leader

Catrion Catering Company / Saudi Airlines Catering
10.2012 - 11.2025

Housekeeping Supervisor

D.K. HOSPITALITY PVT.LTD
09.2007 - 03.2011

Buffet Steward

MOCHA – Smriti’s Creations Powai,
03.2005 - 08.2007

Security Supervisor (Rank : Facility Officer)

TOP DETECTIVES AND SECURITY SERVICES LIMITED
01.2003 - 01.2005

Certificate of Higher Education - HIGHER SECONDARY CERTIFICATE (HSC) INTERMEDIATE

Vikas Vidyalaya Jr. College, Mumbai Maharashtra ,
Mangesh Shirke