Mangesh Govinda Khandaskar
Summary
Proficient Infrastructure Operations Engineer with more than 10 years of experience in managing and optimizing IT systems and workflows, skilled in implementing virtualization and security solutions to enhance performance and reliability. Ready to apply technical expertise and collaborative approach to support organizational goals and drive innovation in infrastructure management.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Cloud Infra Engineer - Unix
Genpact India Pvt. Ltd.
04.2025 - Current
- Administering Oracle Cloud and AWS Cloud along with UNIX Administration.
- Worked on various services on: Oracle Cloud: Instances, Storage, File Systems, Security Lists on Subnet level, DBaaS, Virtual Cloud Network, Taggings, Mounts Targets, Backup and Policies.
- AWS Cloud: EC2, S3, Service Catalogs, AMIs, Load Balancer, Network and Security, AWS Backups, EBS, Migrations (On-prem to Cloud / Cloud to On-prem)
- Linux Administration on SUSE Linux, Red Hat, CentOS, Ubuntu, Amazon Linux.
- Deploying Cloud resources as per the requirement and setting up DR environment in collaboration with Application/Database team along with another stakeholder.
- Executed migration and upgrade of obsolete operating systems to enhance system performance.
- Worked on end-to-end process for onboarding Linux servers on MS Defender/Azure Arc (Antivirus) and AD Bridge (Access management tool for Linux servers via Beyond trust).
- Assisted in setting up patching management tools such as Manage Engine and Red Hat Satellite, while also working on Azure update manager for patching management.
- Coordinated infrastructure monitoring improvements by developing use cases.
- Liaised between developer team and infrastructure team to resolve application-related issues and expedite fixes.
- Mostly Collaborating with the Security team to overview new implementation over environment regarding AV, monitoring, Syslog, Azure ARC and MS Defender and Cylance.
- Change/Incident Management, Problem Tickets, RCA, SLA, Representing Changes in CAB calls (Normal/Standard/Release) , Knowledge Article.
Specialist – Cloud Infra Engineer
HCL Technologies Ltd.
03.2021 - 03.2025
- Administering Oracle Cloud and AWS Cloud along with UNIX Administration.
- Worked on various services on: Oracle Cloud: Instances, Storage, File Systems, Security Lists on Subnet level, DBaaS, Virtual Cloud Network, Tagging’s, Mounts Targets, Backup and Policies.
- AWS Cloud: EC2, S3, Service Catalogs, AMI’s, Load Balancer, Network and Security, AWS Backups, EBS, Migrations (On-prem to Cloud / Cloud to On-prem)
- Linux Administration on SUSE Linux, Red Hat, CentOS, Ubuntu, Amazon Linux.
- Working on weekly Vulnerability Remediation on AWS Cloud and Unix.
- Deploying Cloud resources as per the requirement and set up DR environment in collaboration with Application/Database team along with other stakeholders.
- Experience on PaaS services, Kubernetes Pods, Azure Agents and worked with Automation team to design workflow on Azure DevOps.
- Mostly Collaborating with the Security team to overview new implementation over environment regarding AV, monitoring, Syslog, Azure ARC and MS Defender and Cylance.
- Change/Incident Management, Problem Tickets, RCA, SLA, Representing Changes in CAB calls (Normal/Emergency/Latent/Expedite) , Knowledge Articles, Part of regular Process Audits as Technical Representative for Projects.
- Handling escalations with clients and driving P1 and P2 calls over incidents.
- Worked on end-to-end process for onboarding Linux servers on MS Defender/Azure Arc (Antivirus) and AD Bridge (Access management tool for Linux servers via Beyond trust).
- Act as liaison between Developer team and infrastructure team to work on applications related issues and expedite fixes.
- Co-ordinated for Infrastructure Monitoring improvements working on used cases.
Project Engineer – Linux Cloud Administrator
Wipro Limited
10.2020 - 03.2021
- Administration of Red Hat Satellite 6.6 and managing the RHEL subscriptions and repositories over it for users and performing patching.
- Configuring the Quest Net vault Backup utility on Servers and coordinating with the backup team to make sure the backup is running on specific intervals.
- Vulnerability Assessment for RHEL, CentOS and Ubuntu Machines and clearing the VA to make sure the Servers are live and up.
- Monitoring the Cloud Environment setup on V-Center.
- Maintain best practices on managing systems and services across all environments.
- Fault finding, analysis and logging information for reporting of performance exceptions.
- Proactively monitoring system performance and capacity planning.
- Manage, coordinate, and implement software upgrades, patches, hot fixes on servers, workstations.
- Create and modify scripts or applications to perform tasks.
- Provide input on ways to improve the stability, security, efficiency, and scalability of the environment.
- Collaborate with other teams and team members to develop automation strategies and deployment processes.
System Administrator
SUMHR SOFTWARE PVT. LTD.
08.2018 - 04.2020
- Managing AWS instances along with Elastic IPs, EBS.
- Managed and maintained biometric server, ensuring uptime and reliability for company operations.
- Maintains logs and backups for servers.
- Managed Office IT infrastructure, installing and updating OS and security patches to maintain system integrity.
- Hands on Experience of Configuration management tool like Ansible.
- Configuration and setup web servers and deploying applications.
- Installing and configuring different services like SSH, Postfix, NFS, Samba, Tomcat.
- Basic Knowledge of Python and Bash scripting.
- Hands on Experience of SQL 2008.
- Knowledge of version control tool GIT.
- Identified needs of Dev team, providing resources to enhance workflow efficiency.
- Worked as Liaison between Developer and Customer Success team.
- Managing all technical resources of the company.
- Leading the Biometric support team of the company.
- Application support on product sumHR HRMS Software on various modules.
- Vendor Management in order to take care of companies' resources.
Customer Support Engineer
Aforeserve
09.2017 - 03.2018
- Installed, configured, and updated Windows and Linux machines with Red Hat, CentOS.
- Identified, documented, and communicated potential system problems.
- Managed daily activities to include user support and troubleshooting tasks.
- Provide Remote support on multiple sites.
- Managing partitions and File systems, good knowledge in physical volumes, logical volumes & volume groups extending.
- Managed and resolved incident tickets opened by clients as well as those logged to Saksham Seva TCS Team.
- Windows Network Configuration and Troubleshooting (ping, traceroute, pathping).
- On-site Application support to Clients on GST Application Portal.
- Configuring GUP server for Symantec Antivirus Database Update.
- Taking Care of Backup of Systems.
- Taking care of UPS, Router, Switches, and Network Printer.
- Taking care of the upgradation of the Operating system.
- Coordination with various internal service providers for retail automation projects such as security, power Backup, Internet Service Providers. Also coordination with different vendors to ensure requirements are met and service levels are maintained.
- Worked on NFS, Apache, Samba.
IT Support Engineer
Jetking Infotrain Ltd.
05.2016 - 07.2017
- Conducted system maintenance for Windows and Linux environments, maintaining reliability and maximising uptime.
- Configuring Active Directory, WDS Server, DHCP Failover, Software Deployment.
- User/group administration and related system files administration.
- Installation of CentOS, Ubuntu, Windows Client OS, Windows Server 2008 R2,12.
- Linux Network Configuration and Troubleshooting (ipconfig ,traceroute , netstat , Dig (domain information groper), nslookup , route, Tcpdump, etc.).
- Runlevel, GRUB, inittab configuration/troubleshooting.
- Configuring and Maintaining LVM.
- Installing packages, patching (rpm /yum).
- Configuration of YUM server at server & Client Side.
- Enabled user access to directories, improving security and user experience.
- Can perform task automation with Crontab.
Hardware Support Engineer
Ojas Infotech
06.2010 - 10.2011
- Assessed customer needs, provided technical support on systems to enhance user satisfaction and system performance.
- Inspect modified Computer Systems and ensure the product meets Company Standards.
- Evaluate factors such as reporting formats required, cost constraints, and need for security restrictions to determine hardware configurations.
- Specify power supply requirements and configuration.
- Recommended equipment purchases to manage dust, temperature, and humidity in system installation areas, ensuring optimal operating conditions.
- Maintaining all towns related Service Level Agreement.
- Updated field input, maintained sites across various projects to ensure project alignment and compliance.
- Update Knowledge & Skills to keep up with rapid advancements in Computer Technology.
- Contributed to site meeting discussions to ensure alignment on project goals.
Education
B.E. - Electronics engineering
Rashtrasant Tukadoji Maharaj Nagpur University
Nagpur, MHPoly - Electronics & Tele-Comm. engineering
Maharashtra State Board of Technical Education
Nagpur, MHClass X - Marathi
Maharashtra State Board
Nagpur, MHSkills
- Cloud architecture
- Cloud management
- UNIX administration
- Vulnerability assessment
- Security compliance
- Automation strategies
- Technical support
- Root Cause Analysis
- Process improvement
- Change management
- Technical liaison
- Collaboration skills
- Incident management
- Workflow Development
- Interpersonal skills
Certification
- Red Hat Certified Engineer (170-144-943)
- Red Hat Certified System Administrator
- Microsoft Azure Administrator Associate (H852 - 7141)
- AWS Certified SysOps Administrator
Languages
English
Hindi
Marathi
Personal Information
- Date of Birth: 01/06/1993
- Marital Status: Unmarried
- Father's Name: Mr. Govinda L. Khandaskar
- Mother's Name: Smt. Sumitra G. Khandaskar
- Permanent Address: Plot no. 67, Amrapali Nagar, Chandrakiran Nagar, Near Sukh Karta Ganesh Mandir, Hudkeshwar Road, Nagpur- 440034
Timeline
Cloud Infra Engineer - Unix
Genpact India Pvt. Ltd.
04.2025 - Current
Specialist – Cloud Infra Engineer
HCL Technologies Ltd.
03.2021 - 03.2025
Project Engineer – Linux Cloud Administrator
Wipro Limited
10.2020 - 03.2021
System Administrator
SUMHR SOFTWARE PVT. LTD.
08.2018 - 04.2020
Customer Support Engineer
Aforeserve
09.2017 - 03.2018
IT Support Engineer
Jetking Infotrain Ltd.
05.2016 - 07.2017
Hardware Support Engineer
Ojas Infotech
06.2010 - 10.2011
B.E. - Electronics engineering
Rashtrasant Tukadoji Maharaj Nagpur University
Poly - Electronics & Tele-Comm. engineering
Maharashtra State Board of Technical Education
Class X - Marathi
Maharashtra State Board