Manick M S
Bangalore
Summary
Adept at strategic planning and data-driven decision-making, I significantly enhanced team productivity and operational efficiency. Leveraging strong negotiation skills and adaptability, I spearheaded process improvements, achieving and surpassing performance targets. My leadership is marked by fostering a collaborative environment and streamlining procedures to optimize outcomes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Manager
RBL Bank
11.2018 - Current
- Managed 30+ crores portfolio in cards with multiple agencies and with 5 collection managers.
- Reduced costs, optimized resource allocation, and improved efficiency in managing Allocation.
- Provided strong leadership to enhance team productivity and morale.
- Implemented and developed operational standards, policies and procedures.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
- Achieved excellence by streamlining processes and implementing best practices.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Consistently met or exceeded annual performance targets set by senior leadership.
- Demonstrated exceptional adaptability in navigating complex situations or rapidly changing environments with ease.
- Consolidated vendors and renegotiated payouts to optimize costs.
Area Head
Jana Small Finance Bank
06.2016 - 10.2018
- Managed MFI product's sales and collections together.
- Analyzed key performance indicators to identify trends and areas for improvement within the department.
- Boosted sales by effectively cultivating customer rapport and delivering superior customer service.
- In sales, practiced assertive approach to efficiently deliver disbursement within TAT.
- Mentored junior staff members, providing guidance on best practices and industry standards.
- Revamped outdated operational procedures which positively impacted overall workflow efficiency within the area.
- Planned and implemented growth strategies.
Education
MBA - Finance & Marketing
SRM School Of Management
Chennai, India05.2016
Skills
- Troubleshooting and problem resolution
- Strategic Planning
- Data Analytics
- Data-driven decision-making
- Positive Attitude
- Self Motivation
- Adaptability and Flexibility
- Negotiation and Conflict Resolution
- Process Improvement
- Organizational Skills
- Idea Development and Brainstorming
Accomplishments
- Received dual promotion(Deputy Manager to Manager & Manager to Senior Manager) in my current organization.
- Effectively handled other location(Bangalore) from my native location(chennai) with uncompromised performance.
- Maintained zero attrition.
Certification
- Finished final level certification in Yoga Programme from "Centre for Yoga & Spiritual Education Centre" - Azhiyar.
Languages
English
Upper intermediate (B2)
Tamil
Advanced (C1)
Kannada
Beginner (A1)
Timeline
Senior Manager
RBL Bank
11.2018 - Current
Area Head
Jana Small Finance Bank
06.2016 - 10.2018
MBA - Finance & Marketing
SRM School Of Management
- Finished final level certification in Yoga Programme from "Centre for Yoga & Spiritual Education Centre" - Azhiyar.
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