I am a results-driven SPS Associate (T4) with over 4 years of experience at Amazon, specializing in Seller Support. My key strengths lie in handling complex issues within Amazon Seller Central, brand protection, and process enhancement. I am committed to ensuring a seamless experience for sellers while maintaining high operational standards.
Overview
4
4
years of professional experience
Work History
SPS Associate – T4
Amazon Development Centre India
11.2023 - Current
Handle complex seller support tickets across multiple resolver groups within Amazon Seller Central
Manage and resolve brand protection issues including listing violations and IP complaints
Ensure timely resolution within SLA
Amazon Development Centre India
SPS Associate
Amazon Development Centre India
05.2022 - 01.2023
Provided email and chat support for seller queries
Conducted audits and improved team performance
Amazon Development Centre India
Education
B.Tech -
Vaageswari Engineering College
Telangana
05-2021
KEY ACHIEVEMENTS
GEM Award – Peak 2023
GEM Award for exceptional contributions during peak season in 2023, T4 RNR Award – April 2024
Recognized for outstanding performance through T4 RNR Award, T4 Q2 RNR Award – 2024
Acknowledged for consistent performance with T4 Q2 RNR Award, Q2 Award – 2025
Achieved excellence leading to Q2 Award in 2025
STRENGTHS
Amazon Seller Central Expertise
Proficient in managing seller operations on Amazon and resolving brand protection issues
Process Improvement
Adept at enhancing team performance and managing escalation efficiently