Manigandan Subramaniyan
Chennai,
Summary
With a robust background at BONFIGLIOLI TRANSMISSION PVT LTD, I excel in leading teams towards excellence in gearbox service and continuous improvement, demonstrating top-notch management and gear unit handling skills. My proactive approach in customer service and problem-solving has significantly enhanced operational efficiency and client satisfaction.
Overview
17
17
years of professional experience
Work History
Senior Engineer (After Sales and In-house Service)
BONFIGLIOLI TRANSIMISSON PVT LTD
Chennai
01.2023 - 01.2024
- Visiting the customer during the AMC period.
- Customer complaint attended.
- Warranty repair analysis call, and prepare the report (8D report).
- In-house internal gearbox service.
- Claim management in the system (SAP).
- Monitored performance metrics to identify areas of improvement.
- Communicated with clients and coworkers about analysis results.
- Conducted analyses addressing failure, reliability or yield improvement.
Continuous Improvement Technician
BONFIGLIOLI TRANSIMISSON PVT LTD
Chennai
01.2018 - 01.2023
- Supervisor for the Continuous Improvement Team.
- Monitoring an aging gearbox.
- Sell back the component.
- Evaluated industrial operations for compliance with permits or regulations.
- Coordinated with cross-functional project team leadership for R&D, Supply Chain, Quality, and Engineering to devise process improvements resulting in increased capacity, reduction in cost and significant boosts in productivity.
- Increased efficiency through process evaluations and new process creation.
- Observed worker performance to verify equipment operation and maintenance.
- Facilitated cross-functional team meetings to review performance metrics and brainstorm ideas for process optimization.
- Developed training materials on new processes and procedures in support of continuous improvement efforts.
Senior Service Technician
BONFIGLIOLI TRANSIMISSON PVT LTD
Chennai
01.2015 - 01.2018
- Part of the In-house Gearbox Analysis Team (Customer Compliant Gearbox).
- Part of the Problem Solving Team for Customer Complaints.
- Analyze the problem using Why Why Analysis, 8D, etc.
- External visit to the customer end for customer complaint analysis and solving the problem.
Ware-house Inventory Handling
BONFIGLIOLI TRANSIMISSON PVT LTD
Chennai
01.2014 - 01.2015
- Update the daily inventory status through the system (SAP).
- FIFO (First In and First Out): Follow-up.
- External Audit Follow-Up.
- Prepared recurring technical reports to inform stakeholders of project issues with potential impact on objectives and goals.
- Documented physical evidence of natural phenomena, compiling findings into written reports to share with colleagues and publish in peer-reviewed journals.
Assembly Operator
BONFIGLIOLI TRANSIMISSON PVT LTD
Chennai
06.2007 - 01.2014
- Assemble the gearbox, rework, and problem analysis.
- Order Confirmation and Daily Production Status Updating.
- 5S Activity in the Assembly Line.
Education
Diploma in Mechanical Engineering -
Central Polytechnic College
Taramani, Chennai, India.06.2006
Higher Secondary Education -
General Cariappa Higher Secondary School
Chennai, India.04.2004
Skills
- Leadership skills
- Interpersonal skills
- Customer service skills
- Time management skills
- Technical reporting
- Field service
- Issue analysis
- Mechanical Knowledge
Personal Information
- Father's Name: M.Subramanian
- Age : 40
- Gender : Male
- Nationality : Indian
Languages
- English
- Tamil
Disclaimer
I do hereby declare that the above given statements are true and correct to the best of my knowledge and belief.
Timeline
Senior Engineer (After Sales and In-house Service)
BONFIGLIOLI TRANSIMISSON PVT LTD
01.2023 - 01.2024
Continuous Improvement Technician
BONFIGLIOLI TRANSIMISSON PVT LTD
01.2018 - 01.2023
Senior Service Technician
BONFIGLIOLI TRANSIMISSON PVT LTD
01.2015 - 01.2018
Ware-house Inventory Handling
BONFIGLIOLI TRANSIMISSON PVT LTD
01.2014 - 01.2015
Assembly Operator
BONFIGLIOLI TRANSIMISSON PVT LTD
06.2007 - 01.2014
Diploma in Mechanical Engineering -
Central Polytechnic College
Higher Secondary Education -
General Cariappa Higher Secondary School
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