Manik
Assistant Manager At The Federal Bank Ltd.
Nawanshahr
Summary
A certified financial modeler seeking to obtain an analyst position where I will be able to contribute skill, knowledge and experience to a company that will give an opportunity to develop career
Overview
8
8
years of professional experience
16
16
years of post-secondary education
Work History
Assistant Manager
The Federal Bank Ltd.
Nawanshahr
01.2020 - Current
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Loan processing and approval: Documentation, Appraisal, Stock Statements, Balance Sheets, GSTR, ITR, Valuation.
- Monitored security to protect employees, customers and property.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed strategy to increase sales and drive profits.
Deputy Manager
Axis Bank Ltd.
Mohali
03.2019 - 01.2020
- Introduced new methods, practices and systems to reduce turnaround time.
- Evaluated suppliers to maintain cost controls and improve operations.
- Assumed senior management workloads in absence of general manager to maintain operations continuity.
- Created reports and analyzed and interpreted data.
- Stayed up to date on changing product and service options to provide top-notch support to customers and employees.
Assiatnt Manager
HDFC Bank
Mukerian
06.2015 - 03.2019
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Resolved problems, improved operations and provided exceptional service.
- Delivered services to customer locations within specific timeframes.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Participated in team-building activities to enhance working relationships.
Education
Bachelor of Commerce
S.R.P.A. ADARSH BHARTIA COLLEGE
Pathankot 07.2011 - 06.2014
Intermediate
ARYA SENIOR SECONDARY SCHOOL
Pathankot 04.2009 - 03.2011
High School
VIVEK ANAND HIGH SCHOOL
PATHANKOT 11.1997 - 03.2009
Skills
MS Excel
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JAAIB
Indian Institute of Banking and Finance
TimesPro Digital Marketing
Diploma in Banking Management
Timeline
Assistant Manager
The Federal Bank Ltd.
01.2020 - Current
Deputy Manager
Axis Bank Ltd.
03.2019 - 01.2020
Assiatnt Manager
HDFC Bank
06.2015 - 03.2019
Bachelor of Commerce
S.R.P.A. ADARSH BHARTIA COLLEGE
07.2011 - 06.2014
Intermediate
ARYA SENIOR SECONDARY SCHOOL
04.2009 - 03.2011
High School
VIVEK ANAND HIGH SCHOOL
11.1997 - 03.2009
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