Manik
Assistant Manager At The Federal Bank Ltd.
Nawanshahr
Summary
A certified financial modeler seeking to obtain an analyst position where I will be able to contribute skill, knowledge and experience to a company that will give an opportunity to develop career
Overview
8
8
years of professional experience
16
16
years of post-secondary education
Work History
Assistant Manager
The Federal Bank Ltd.
Nawanshahr
01.2020 - Current
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Loan processing and approval: Documentation, Appraisal, Stock Statements, Balance Sheets, GSTR, ITR, Valuation.
- Monitored security to protect employees, customers and property.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed strategy to increase sales and drive profits.
Deputy Manager
Axis Bank Ltd.
Mohali
03.2019 - 01.2020
- Introduced new methods, practices and systems to reduce turnaround time.
- Evaluated suppliers to maintain cost controls and improve operations.
- Assumed senior management workloads in absence of general manager to maintain operations continuity.
- Created reports and analyzed and interpreted data.
- Stayed up to date on changing product and service options to provide top-notch support to customers and employees.
Assiatnt Manager
HDFC Bank
Mukerian
06.2015 - 03.2019
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Resolved problems, improved operations and provided exceptional service.
- Delivered services to customer locations within specific timeframes.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Participated in team-building activities to enhance working relationships.
Education
Bachelor of Commerce
S.R.P.A. ADARSH BHARTIA COLLEGE
Pathankot 07.2011 - 06.2014
Intermediate
ARYA SENIOR SECONDARY SCHOOL
Pathankot 04.2009 - 03.2011
High School
VIVEK ANAND HIGH SCHOOL
PATHANKOT 11.1997 - 03.2009
Skills
MS Excel
Financial Modeling
Financial Statement Analysis
Accounting
Analytical and Critical Thinking
Custom
JAAIB
Indian Institute of Banking and Finance
TimesPro Digital Marketing
Diploma in Banking Management
Timeline
Assistant Manager
The Federal Bank Ltd.
01.2020 - Current
Deputy Manager
Axis Bank Ltd.
03.2019 - 01.2020
Assiatnt Manager
HDFC Bank
06.2015 - 03.2019
Bachelor of Commerce
S.R.P.A. ADARSH BHARTIA COLLEGE
07.2011 - 06.2014
Intermediate
ARYA SENIOR SECONDARY SCHOOL
04.2009 - 03.2011
High School
VIVEK ANAND HIGH SCHOOL
11.1997 - 03.2009