MANIK PANDITA

Results-driven Business Analyst with over 3.9 years of experience in spearheading product strategy and solution delivery for AI/ML initiatives across diverse sectors, including healthcare, education, public sector, and retail in the US and Canada. Proven ability to thrive in fast-paced environments by transforming complex challenges into structured, data-driven solutions. Expertise in identifying customer pain points, defining strategic roadmaps, tracking deliverables, managing cross-functional teams, training users, and aligning leadership to achieve successful outcomes. Committed to leveraging analytical skills and industry knowledge to drive innovation and enhance organizational performance.

• Streamlining Healthcare AI Automation Projects : Successfully reduced processing time for diagnosis report extraction by 98% for over 5 million claims and automated 97% of claim validation workload, helping uncover fraud in claim benefits
• Accelerated Academic Evaluation for Higher Ed : Spearheaded the delivery of an AI driven transcript evaluation platform for Illinois Tech, reducing processing turnaround time from 2 to 3 weeks to under 3 day

DentalXchange | Modernizing Claim Form Processing with AI (US & Canada)

• Healthcare Automation project focused on improving operational efficiencies through AI/ML technologies
• Built & scaled LLM-based pipelines to automate diagnosis report extraction, reducing processing time by 98% for over 5 million claims, saving ~175,000+ manual hours
• Led end-to-end delivery, from client onboarding to production support, enhancing AI model accuracy through feedback loops & conflict resolution
• Presented Engagement Summaries, Benefit Realization Slides, and capability pitch decks for leadership & GTM teams

Kentucky | Transforming Document Processing for State Government Agency

• AI driven Document Processing transforms public sector operations, driving efficiency, & enhancing citizen service
• Automated 97% of claim validation workload, saving 1600+ man-hours monthly & uncovering fraud in unemployment benefits using QDox's AI engine
• Delivered a RAG-based Enterprise Search Tool and executive dashboards visualizing fraud trends, model confidence, and workload insights
• Strategized KPI definitions with business teams and enabled faster decisions on 24x7 data through user interface integrations

Illinois Institute of Technology | Streamline Admission Process (US Education Sector)

• Streamlined the labour intensive transcript evaluation, eliminated delays caused by fragmented data handling, & accelerated the enrollment process for International & US based students
• Led development of an AI-powered transcript evaluation engine to automate grade/degree/credit conversions and accreditation verification across 60,000+ student applications
• Brought turnaround time down from weeks to days, enabling scalable admission processing for multiple US universities
• Built institutional trust as a primary liaison to Director of College and co-led scope planning, change order finalization (worth $200K+), and product walkthroughs

Truconnect | Streamline Customer Evaluation & Segmentation

(US)

• Gen-AI powered document processing platform built on AWS to manage customer Onboarding Data for Truconnect, a telecom operator
• Build a Document pipeline to automate classification for different type of Customer Onboarding forms & bring the analysis time to 1 minute
• Up to 100K Monthly Savings with process automation
• 97% Data Accuracy rate achieved with model extraction

Micro Solutions | PO processing Automation (US Retail)

• Automating processing of Raw material documents from multiple manufacturers & inspection against QA sheets to validate material specifications
• Leveraged LLM's to extract crucial manufacturing specifications out of the Supplier documents, saving 1200+ man-hours monthly
• Analyzing complex document variations & translating business needs to developers, delivering a successful POC in 4 weeks, & subsequently securing a 2-year project engagement successfully
• Devised custom validation rules tailored to Micro's QA protocols to help fasten audit practices for 100,000+ pages annually

S&S Activewear | Data Warehousing (US)

• Modernized an existing ERP system with data stack, establishing a Snowflake-based data warehouse on AWS and implementing Matillion for data pipelines
• Migrating 6TB+ of historical data, setting up incremental data ingestion
• Integrate BI dashboards directly to the data warehouse, enhancing decision making process for different regional S&S users