Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
3
3
years of professional experience
Work History
Fraud Analyst
Genpact India Pvt. Ltd.
Jaipur
02.2022 - 12.2022
Utilized effective interpersonal and active listening skills during interviews with witnesses regarding fraud cases.
Tracked chargeback activity to identify best practices for determining fraud.
Performed detailed analysis of financial transactions to identify suspicious activity.
Reviewed customer profiles for any changes that may indicate fraudulent activities.
Utilized specialized software tools designed for detecting patterns associated with fraudulent activity.
IELTS Trainer
Flying Feathers Institute of IELTS and Immigration
Barnala
01.2020 - 01.2022
Designed effective lesson plans that incorporated a variety of teaching methods such as lectures, group discussions, role play activities and multimedia presentations.
Served as an advisor for students seeking guidance about university applications or career paths.
Advised students regarding appropriate course selection according to their individual goals.
Gave engaging lectures and presentations to promote student learning and content retention.
Education
Bachelor of Arts - Computer And Information Sciences
Punjabi University
Patiala
05-2018
Skills
Account Information Review
Fraud Detection
Telephone and Email Etiquette
Risk Level Determination
Accomplishments
Received teacher of the year award while teaching students about International language in previous job.
I was recognized various times in company meets for analyzing fraudulent cases and giving accurate resolutions over them. Moreover in the form of recognition, I received cheers points and incentives also.
Languages
Punjabi
First Language
English
Proficient (C2)
C2
Timeline
Fraud Analyst
Genpact India Pvt. Ltd.
02.2022 - 12.2022
IELTS Trainer
Flying Feathers Institute of IELTS and Immigration
01.2020 - 01.2022
Bachelor of Arts - Computer And Information Sciences