Manikandan Muthuraj
Banking & Finance
Theni,Tamilnadu
Summary
Organized Team Leader with exceptional ability to build positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitators adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
17
17
years of professional experience
Work History
Cluster collection Manager
SAKTHI FINANCE LTD
Madurai
11.2017 - Current
- Overseeing staff members and ensuring the accurate and timely invoicing of customers.
- Contacted customers to discuss late payments and options for remitting amounts due
- Researched accounts and completed due diligence to resolve
- Setting payment collection goals and targets for the department.
- Ensuring that the company policy on recoveries is followed and that it is in line with state and federal regulations.
- Remaining informed of any legislative procedural training regarding debt collection.
- Implementing deadlines for invoicing and payment collection.
- Creating and implementing a strategy to improve the collection of outstanding credit.
- Presentation & updating to senior management the current position of delinquency & NPA regularly.
- Responsible for delinquency control in Car Loan, Commercial Vehicle Loan, Construction Equipment Loan .
- Responsible for sale of repossession vehicles & ensure nil loss from each account.
- Responsible to recruit the Collection Manager, Regional Collection Manager & as per requirement.
Team Leader
TATA BUSINESS SUPPORT SERVICES
Madurai
07.2014 - 11.2017
- Contacted customers to collect outstanding payments via one-time or negotiated installment methods
- Contacted clients with past-due payments and actively monitored all payments due from clients
- Worked with legal resources and recovery teams to manage default issues
- Conducted investigations of customer accounts and payment histories
- Contacted clients with past-due payments and actively monitored all payments due from clients
- Monitored payments due from clients and promptly contacted clients with past due payments
Senior Marketing Executive
Cholamandalam Finance
Madurai
05.2013 - 06.2014
- Evaluated consumer preferences and behaviors, combined with market trends and historical data, to adjust and enhance campaigns
- Developed marketing plans based upon extensive research and prospects targeted
- Captured new customers by optimizing business strategies and launching products to diversify offerings
- Developed creative sales tools, including presentations, trend reports, kitted assets, and product data sheets.
Collection Officer
MAHINDRA FINANCE LTD
Madurai
02.2012 - 03.2013
- Advised customers of necessary actions and strategies for debt repayment
- Achieved performance goals on consistent basis
- Received inbound calls and answered questions from customers satisfactorily
- Located and monitored overdue accounts by using automated systems
- Used skip tracing and other techniques to locate debtors.
SR SALES OFFICER
ICICI BANK LTD
Chennai
03.2011 - 09.2011
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
- Executed successful budget, talent and sales campaign development
- Proactively negotiated profitable contracts for all product lines and performed cold-calling to senior leadership to expand territory sales.
Accounts Officer
Shriram City Union Finance Ltd
Madurai
02.2007 - 02.2009
- Input vendor payments and updated accounts to reflect new balances
- Prepared monthly reports, including payment and account reconciliations and financial statements.
Education
B.com (Computer Applications) - Commerce & Computer Applications
Skills
Prospect targeting
Timeline
Cluster collection Manager - SAKTHI FINANCE LTD
11.2017 - Current
Team Leader - TATA BUSINESS SUPPORT SERVICES
07.2014 - 11.2017
Senior Marketing Executive - Cholamandalam Finance
05.2013 - 06.2014
Collection Officer - MAHINDRA FINANCE LTD
02.2012 - 03.2013
SR SALES OFFICER - ICICI BANK LTD
03.2011 - 09.2011
Accounts Officer - Shriram City Union Finance Ltd
02.2007 - 02.2009
Madurai Kamarajar University College - B.com (Computer Applications), Commerce & Computer Applications
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