Summary
Overview
Work History
Education
Skills
Industrysectors
Languages
Certification
Accomplishments
Passport
Timeline
Generic
Manikandan PV

Manikandan PV

Chennai

Summary

Results-driven professional with 18 years of experience in Procure to Pay, US Payroll, Accounts Receivable, Marketing research, and Media Planning. Proactive and versatile problem-solver who builds strong client and team relationships to achieve positive results. Known for leveraging analytical thinking and creativity to deliver high-impact solutions in fast-paced environments.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Service Delivery Manager

Cognizant Technology Solutions
Chennai
05.2008 - 10.2024
  • Collaborated with the leadership team, Process Excellence, and Transition Team in managing RFPs for potential customers.
  • Supported multiple due diligence projects for retail and media clients.
  • Effectively transferred process knowledge to Offshore teams through completing six successful transitions. Areas of expertise include Invoice Processing, Employee Reimbursement, Payments Processing and Media Research processes.
  • Provided extensive support in two ERP migration projects, assisting clients in transitioning from Oracle 11i to Oracle Cloud and Oracle Cloud to SAP 4 Hana.
  • Effectively supervised large team to optimize workflow efficiency and maintain consistently high standards of deliverables
  • Played an active role in implementing workflow solutions, the ServiceNow ticketing tool, and a utilization tracking system.
  • Identified opportunities for efficiency improvement, including vendor term rationalization and quick pay discounts, resulting in significant cost savings.
  • Conducted frequent discussions with clients in governance meetings to address business reviews, improvements, and scope expansion projects.
  • Demonstrated proficiency in project forecasting, budgeting and P/L management.
  • Successfully streamlined work procedures and stabilized internal controls within systems.
  • Demonstrated exceptional leadership by skillfully training and motivating team members.
  • Improved team performance metrics via successful management of inter-dependent functions such as production, loss control, skill improvement and attrition prevention.

Accounts Transaction Executive

IQ back office(Quibus Resource)
09.2006 - 05.2008

Education

B.Com -

GuruNanak College

High SchoolS -

Sree Narayana Mission Senior Secondary School
Chennai, Tamil Nadu

Secondary School -

Sree Narayana Mission Senior Secondary School
Chennai, Tamil Nadu

Skills

  • Process Migration from US to India
  • Client Relationship Management
  • Risk and Controls
  • Process Simplification and automation
  • Lean Six Sigma Experience
  • Accounts Payable – Expert
  • Payment Processing – Expert
  • US Payroll Process – Expert

Exposure to system & Technology:

  • SAP 4 Hana
  • Oracle Cloud
  • Mainframe
  • Service Now
  • Sales force

Industrysectors

  • Retail
  • Media Planning
  • Manufacturing

Languages

Malayalam
First Language
English
Proficient (C2)
C2
Tamil
Proficient (C2)
C2

Certification

  • Six-Sigma Green Belt Certificate
  • Six-Sigma Yellow Belt Certificate

Accomplishments

  • Best Innovation Champion
  • Best Idea Champion
  • Frontline Leadership award
  • Annual Magnetizer award

Passport

04/06/2028, B1 Visa to US, 07/25/2028

Timeline

Service Delivery Manager

Cognizant Technology Solutions
05.2008 - 10.2024

Accounts Transaction Executive

IQ back office(Quibus Resource)
09.2006 - 05.2008

B.Com -

GuruNanak College

High SchoolS -

Sree Narayana Mission Senior Secondary School

Secondary School -

Sree Narayana Mission Senior Secondary School
Manikandan PV