Manikanta A

Bangalore

Summary

Looking for an entry level position in a reputed organization where I can utilize my skill & strengths in conjunction with company's goals and objectives and get an opportunity to expand onto them.

Overview

years of professional experience

years of post-secondary education

Work History

Relationship officer

Axis Bank (Quess Crop)

Bangalore

01.2021 - Current

Working as an Lead Executive in backed Operations
Managing the Backhanded Operations Team in the branch
Verifying customer documents for issuing Credit Cards using Bank document verification tools
Guiding to field document executives for collecting proper documents to reduce the reworks
Training the new joiners and guiding the team members on day to day operations
Resolving customer issues and concerns
Ensuring customer satisfaction
Team handling
Developing and implementing marketing strategies to gro the customer base
Identifying and communicating customer and guiding them in their needs

Hostel Manager

Sri Sathya Sai Loka Seva Trust

Puttur

02.2017 - 02.2020

Held daily meetings with front desk and housekeeping personnel to discuss arrivals, departures, special requests from guests and operational challenges.
Planned and coordinated weekly staff schedule to accommodate ongoing and seasonal needs of property.
Created and applied marketing strategies to promote hostel's services and amenities.
Oversaw reservations received from direct calls and provided room availability information to travel sites such as Expedia.

Education

BCA - Computer Application

MANGALORE UNIVERSITY, Mangalore

06.2011 - 06.2014

Internship:

Topic : An organizational study on techno plus .

Company : Techno Plus Private Limited

Projects:

Topic: Dental software

Company: Smile well dental clinic

Skills

Communicationundefined

Timeline

Relationship officer - Axis Bank (Quess Crop)

01.2021 - Current

Hostel Manager - Sri Sathya Sai Loka Seva Trust