Manikanta Gajavalli
Hyderabad
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Proactive GPS ADMIN with 6+ years product management experience in small start-up business environments. Effective driver of product development lifecycle from concept to delivery. Communicative and collaborative with proven history of improving business operations to support corporate growth and revenue.
Overview
9
9
years of professional experience
Work History
Global Production System Administration
Perigord Premedia PVT Ltd
Hyderabad
03.2019 - 09.2022
- Responding to Customer queries and help requests, which can arrive by email, through Support desk portal, As GPS Admin I will configure customer requirements on Glams application and end-to-end process
- Regularly manages flow of incoming support requests and escalate issues to respective Developers and provide general technical support to end users.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Spearheaded root cause analyses for recurring production issues, driving sustainable problem resolution efforts.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Associate GIS
Tech Mahindra BPO LTD
Hyderabad
12.2015 - 02.2017
- Analyzing spatial data through use of mapping software
- Discovering patterns and trends through spatial mapping of data
- Designing digital maps with geographic data and other data sources
- Creating 'shape-files' to merge topographical data with external data by layering external data over topographical map
- Producing maps showing spatial distribution of various kinds of data, including crime statistics and hospital locations
- Developing mapping applications and tools
- Converting physical maps into digital form for computer usage
- Performing data munging and cleaning to convert data into its desired form
- Produce reports on geographic data utilizing data visualizations
- Managing digital library of geographic maps in various file types.
- Supervised intelligence activities and provided technical, operational and administrative guidance and direction to 3 enlisted soldiers.
Project Manager
Perigord Premedia Pvt Ltd
Hyderabad
02.2017 - 01.2019
- My responsibilities as project manager is to perform end to end process in supply chain
- It involves process in its entirety, starting at procurement of materials from suppliers and ending when product reaches to customer
- Performing a variety of complex roles like project receiving, gathering all required information and creation of proof folder, downloading all supplied documents, completing check-sheet, passing it to team to creating team and Quality team
- After project done came back from Quality check as Project Manager and need to be ensure that project is delivered on-time
- Compiles, reviews, and analyzes complex data
- Uses software within functional area to compile and generate reports, statistics, timelines, tables, graphs, correspondence and presentations
- Designs processes to enhance work flow
- Follows established procedures to create and file project team documents Works with other members of team to help resolve complex issues.
League Manager
Sports 195
Hyderabad
10.2013 - 11.2014
- As League Manager my role is to upload profiles and updates of events and results of occurred events
- Need to collect various sports information data via various sports news channels and website and represent data in detailed by country wise
- Motivating players before and during match
- Delegating duties to first team coach and coaching and medical staff
- Buying and selling players in transfer market, including loans.
Education
Electronics and Communication Engineering / Bachelor of Technology -
05.2013
Affiliation: J.N.T.U
Skills
- Operating Systems: Windows
- Packages: MS-Office, MS Excel, Word
- Bison Viper GIS Software
- Expert in Excel and pivot tables, Power Point, PDF editing
- IT Service Desk Careers and Certifications: First Steps
- Business Analysis Foundations
- Embracing Unexpected Change
- Project Management Office
- Choosing Cloud Platform for Developers: AWS, Azure, and GCP
- SQL Queries Made Easy
- Scrum: The Basics
- Learning Microsoft Dynamics 365: The Basics
- Project Management Foundations: Schedules
- Introduction to AWS for Non Engineers 1 Cloud Concepts
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 84 staff members.
- Achieved Dashboards by introducing GLAMS software for different type customer related tasks.
Personal Information
- Father's Name: Mr. G Nageswara Rao
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Languages
English
Upper intermediate (B2)
Timeline
Global Production System Administration - Perigord Premedia PVT Ltd
03.2019 - 09.2022
Project Manager - Perigord Premedia Pvt Ltd
02.2017 - 01.2019
Associate GIS - Tech Mahindra BPO LTD
12.2015 - 02.2017
League Manager - Sports 195
10.2013 - 11.2014
MLR Institute Of Technology - Electronics and Communication Engineering / Bachelor of Technology,