Manikanta Madhu
Vishakapatanam
Summary
Proven problem-solver with extensive experience in customer service, consistently exceeding satisfaction metrics through effective conflict resolution and teamwork. Demonstrates strong adaptability and a solid work ethic, thriving in fast-paced environments and managing last-minute changes. Recognized for high-quality work and speed, with a commitment to enhancing customer experiences and driving positive outcomes.
Overview
4
4
years of professional experience
2021
2021
years of post-secondary education
Work History
Flipkart
Delvery boy
VISAKHAPATNAM
11.2024 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Zomato
Delvery boy
VISAKHAPATNAM
01.2022 - Current
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked with cross-functional teams to achieve goals.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
MUNICIPAL HIGH SCHOOL, DABAGARDENS, VISHKAPATNAM
VishakapatanamSkills
- Customer service
- Problem solving
- Team collaboration
- Innovative thinking
- Conflict resolution
- Data analysis
- Product knowledge
- Training support
- Customer needs assessment
- Google drive
- Basic math
- Quality assurance
- Problem resolution
- Supervision and leadership
- Creative solutions
Languages
Telugu
Beginner
A1
References
References available upon request.
Timeline
Flipkart
Delvery boy
11.2024 - Current
Zomato
Delvery boy
01.2022 - Current
MUNICIPAL HIGH SCHOOL, DABAGARDENS, VISHKAPATNAM