Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Technical Specialist
Technical Specialist
Mumbai
2021.05 - Current
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Used coordination and planning skills to achieve results according to schedule.
Carried out day-day-day duties accurately and efficiently.
Working as an Technical faculty.
Organizing technical mocks for PAN India Students.
Up Skilling of candidates to latest technologies.
Desktop & Network Support Engineer
Engineer
Hyderabad
2020.06 - 2021.11
Configured hardware, devices, and software to set up workstations for employees.
Working on Windows Win 7/8 and 10 operating systems
Installed new or upgraded hardware and software and coordinated installation and follow-up with users to achieve customer satisfaction
Checked and monitored system performance to maintain system integrity and documented and reported alerts.
Explained technical information in clear terms to non-technical individuals to promote better understanding.
Dealing with Patches and Software installations
Installing and troubleshooting Symantec Management Agent
Troubleshooting Lotus Notes mail client
Troubleshooting domain connectivity, login, network drive access related issues
Solving problems related to LAN, Intranet, and Internet
Troubleshooting Cisco Anyconnect
Education
Bachelor's Degree - B.com Computers
Andhra University
Guntur
07.2023
Skills
Hardware Installation
Software Management
User Support
Technical Troubleshooting
Workstation Maintenance
Mobile Device Management
Networking skills
Microsoft Windows expert
Linux operating system
Windows Server Basics & installation
Server role deployment
Active Directory
GitHub
GitLab
Languages
English
Advanced (C1)
Telugu
Advanced (C1)
Hindi
Beginner (A1)
Timeline
Technical Specialist
Technical Specialist
2021.05 - Current
Desktop & Network Support Engineer
Engineer
2020.06 - 2021.11
Bachelor's Degree - B.com Computers
Andhra University
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