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A 3.5+ years of experience ServiceNow Certified Developer with a strong focus on CSM and ITSM solutions. Skilled in designing, customizing, and implementing ServiceNow modules to streamline customer support processes and enhance user experience. Seeking to contribute to a forward-thinking team, utilizing my knowledge of ServiceNow to create seamless and effective customer experiences.

Dynamic Business and Technology Delivery Analyst at Accenture with a proven track record in operational efficiency and customer service excellence. Skilled in data analysis and process improvement, I consistently exceeded targets, enhancing client satisfaction and driving repeat business through effective teamwork and proactive problem-solving. Recognized for optimizing supply chain management and delivery performance.
Offering solid foundation in analytical thinking and problem-solving, ready to contribute to dynamic delivery team. Brings ability to swiftly learn and apply industry-specific knowledge, proficient in data analysis and report generation. Ready to use and develop analytical and technical skills in any role.

Experienced Incident and Change Coordinator with 6+ years in ITIL frameworks, specializing in Incident, Change, and Problem Management. Skilled in aligning IT services with business needs, enhancing service quality, and driving operational excellence. Collaborative team player across local and global environments, focused on customer satisfaction and continuous improvement.

IT Senior System Administrator with 11+ years of expertise in orchestrating IT infrastructure and IT service delivery of a global organization ensuring customer satisfaction and continual improvement of services. Possessing excellent technical, analytical, interpersonal and communication skills.

Manikumar Pasupathirajan

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Technology Analyst

Senior System Engineer

System Engineer

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Master of Technology - MTech - Data Science

Bachelor of Technology - BTech - Electronics and communication

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Master of Technology - MTech - Data Science

Senior System Engineer

System Engineer

Bachelor of Technology - BTech - Electronics and communication

High School Diploma -

High School Diploma -

Technology Analyst

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