Manish Bisht
Ghaziabad
Summary
Dynamic IT professional with a proven track record at High Street Essentials Pvt Ltd, excelling in network troubleshooting and vendor negotiation. Adept at implementing innovative solutions, enhancing system performance, and ensuring seamless operations. Recognized for problem-solving skills and quick learning, driving efficiency and cost savings across diverse IT environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
IT Support Engineer
Freelanser
Noida
09.2025 - Current
- Provided technical support for hardware and software issues across various platforms.
- Diagnosed and resolved network connectivity problems for remote users effectively.
- Communicated with vendors to coordinate repairs and procure necessary IT equipment.
- Assisted with network infrastructure design and implementation.
- Collaborated with vendors in order to acquire necessary hardware components or software licenses at discounted prices.
- Troubleshot hardware issues and worked with service providers to facilitate repairs for end users.
Sr System Administrator
High Street Essentials Pvt Ltd
Noida
01.2017 - 08.2025
- Manage corporate email portals, including Netcore Cloud, GSuite, and Microsoft Office 365.
- Administer biometric attendance systems across all office locations and offline retail stores.
- Perform user data backups-both online and offline-and ensure secure data storage and retrieval.
- Manage and maintain cloud-based web servers for company websites.
- Oversee the setup and monitoring of CCTV systems for all premises.
- Maintain and troubleshoot LAN/WAN connectivity across the organization.
- Troubleshoot hardware and network issues related to desktops, laptops, and peripherals.
- Install and configure Windows Servers to meet organizational requirements.
- Install and configure MS SQL databases and perform routine maintenance.
- Manage NAS storage systems including Netgear and QNAP devices.
- Schedule and monitor database backups to ensure data integrity and availability.
- Conduct daily testing of websites and mobile applications for functionality and performance.
- Install, configure, and troubleshoot various operating systems including Windows 11, 10, 8, 7, and Ubuntu.
- Perform LAN connectivity setup, cabling, and network troubleshooting.
- Configure and troubleshoot Microsoft Outlook for all end-users.
IT Technical Support Intern
High Street Essentials Pvt Ltd (Faballey & Indya)
Noida
12.2015 - 12.2016
- Configured and installed hardware and software for new employees.
- Collaborated with senior IT staff to resolve complex technical problems.
- Monitored system performance and reported issues to the IT team.
- Maintained inventory of IT equipment and ensured proper setup procedures.
Training
Hitachi Systems Pvt Ltd.
06.2015 - 11.2015
- Troubleshoot hardware and network issues related to desktops, laptops, and peripherals.
Education
MSC - IT
Himalayan University
12-2017
Graduation -
Delhi University
12-2010
12th -
UP Board
12-2006
10th -
UP Board
12-2004
Skills
- Quick Learner
- Knowledge of Operating System Windows 11
- Knowledge of Operating System Windows Server 2019
- Knowledge of Operating System Ubuntu desktop
- Network troubleshooting
- Hardware installation
- Software configuration
- Vendor negotiation
- Problem solving
- Software installation
- Network diagnostics
- LAN/WAN
- Microsoft outlook
- Network configuration
- User support
- System diagnostics
- Remote support
Certification
- Azure cloud certification, Intellipat, Pursuing
- JCHNP (Jet King Certified Hardware Networking Professional), Jetking, 15 month course
- MCP certified professional, Certified
Languages
- Hindi
- English
Timeline
IT Support Engineer
Freelanser
09.2025 - Current
Sr System Administrator
High Street Essentials Pvt Ltd
01.2017 - 08.2025
IT Technical Support Intern
High Street Essentials Pvt Ltd (Faballey & Indya)
12.2015 - 12.2016
Training
Hitachi Systems Pvt Ltd.
06.2015 - 11.2015
MSC - IT
Himalayan University
Graduation -
Delhi University
12th -
UP Board
10th -
UP Board