Manish Chauhan
Security Professional
Delhi,Delhi
Summary
Seeking a position where I can apply my education, experience and interpersonal skills to achieve organizational objective and where, there is continuous scope of learning and growth. A Result oriented dedicated and congenial professional processing the unique ability to work independently as well as in a team environment.
Review of my credentials will confirm that I have served as a catalyst in customization of Security, admin. And Fire management with complete accountability. I understand that working for your organization requires a candidate who is team oriented and is able to deal with people in various departments. I am confident that I possess these skills, which will help me to perform the job efficiently and effectively. My goal is to transit my enthusiasm, creativity & experience into a position, where I continue to provide the strategic/ tactical leadership critical to retaining the value of the position, of an organization. I am certain that my presence in your team will prove to be beneficial to your organization. As such, I would welcome an opportunity to speak with you to evaluate your needs & share my ideas. My Current Assignment is with The British School, Chanakyapuri New Delhi. The job encompasses protection and safety of men, material, installations, traffic guidance, investigations and VIP visits, SOPs, imparting Training to the hotel staff on Crisis Management, Risk Analysis, conducting Evacuation drills, Fire & Bomb Threats, etc, and Loss Prevention. Seasoned Security Professional with background in developing and implementing comprehensive security policies and procedures to ensure organizational safety. Skilled in crisis management, team leadership, and risk assessment, consistently enhancing security operations. Demonstrated ability to improve response strategies and streamline surveillance protocols, significantly reducing security incidents and ensuring compliance with regulatory standards.
Overview
15
15
years of professional experience
Work History
Executive Security and Surveillance
The British School
Chanakyapuri
10.2019 - Current
- The job encompasses protection and safety of men, material, installations, traffic guidance, investigations and VIP visits, SOPs, imparting Training to the hotel staff on Crisis Management, Risk Analysis, conducting Evacuation drills, Fire & Bomb Threats, etc, and Loss Prevention.
- Provided support during drills and exercises related to emergency preparedness planning.
- Conducted regular inspections of the facility to identify any potential hazards or areas needing improvement.
- Responded quickly to emergency situations in order to protect personnel and property.
- Conducted regular meetings with security staff to discuss safety policies and procedures.
- Collaborated with other departments when dealing with sensitive matters involving employee misconduct or disciplinary actions.
- Created detailed reports on any suspicious activities or violations of security protocols.
- Monitored access control systems, such as key cards, biometric readers, and CCTV cameras, ensured that only authorized individuals had access to restricted areas.
- Provided leadership, guidance and direction to all security staff.
- Developed and implemented security protocols for the organization.
- Analysed data from various sources in order to identify trends or patterns that could impact safety or security.
- Investigated accidents or injuries occurring within the facility in order to determine root causes.
- Coordinated with local law enforcement agencies in order to ensure a safe working environment.
- Managed security staff schedules for shifts, minimizing overtime costs.
- Conducted site reviews and security audits and made recommendations to management based on findings.
- Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety.
- Performed regular risk assessments to identify vulnerabilities and recommend improvements.
- Coordinated security efforts for special events and high-profile visits.
- Inspected posts and met with subordinates to outline tasks and responsibilities.
Assistant Manager Security
Leela Ambience Convention Hotel Delhi
06.2018 - 10.2020
- The concern is a five-star luxurious hotel with 480 rooms, including a presidential suite.
- 03 restaurants and 01 bar.
- Having the largest banquet in India, which spreads over 70,000 sq. ft.
- The Leela is an Indian luxury hotel chain, founded in 1986. The Leela is a group of nine luxury palaces and hotels in India.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Coordinated with other departments to ensure smooth flow of operations.
- Monitored employee attendance records, timekeeping, and payroll information.
- Resolved conflicts between team members in an effective manner.
- Established processes for monitoring customer satisfaction levels.
- Collaborated with management on developing strategic plans for achieving business goals.
- Communicated regularly with customers to gain insights into their needs.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Ensured compliance with safety regulations and company policies.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Supervised daily operations including scheduling shifts, assigning duties.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Resolved customer inquiries and complaints requiring management-level escalation.
Assistant Risk Manger
Crowne Plaza New Delhi Mayur Vihar
06.2015 - 05.2018
- The concern is a five star business hotel with 160 rooms, 01 meetings room 01 multi cuisine restaurant, 01 Executive Lounge, 01 bar, Health Club and Spa & 01 banquet hall (500 Pax)
- Crowne Plaza Hotels & Resorts is a dynamic hotel brand currently located in nearly more than 100 countries around the world.
- Coordinated with third-party vendors regarding insurance coverage needs for special events or activities.
- Investigated claims against the organization and assessed their validity against established standards of practice within the industry.
- Performed periodic reviews of all relevant documents to ensure accuracy and completeness.
- Researched emerging technologies that could be used to improve existing processes related to risk management.
- Ensured compliance with applicable laws and regulations through ongoing monitoring activities.
- Reviewed insurance policies to ensure compliance with corporate objectives.
- Provided guidance on best practices for managing operational risks.
- Identified areas of potential liability exposure and recommend solutions to reduce or eliminate them.
- Investigated claims against the organisation and assessed their validity against established standards of practice within the industry.
- Collaborated with external auditors during annual audits of company's internal control systems.
- Facilitated resolution of disputes between clients and vendors by providing guidance based on applicable laws and regulations.
- Monitored changes in regulations related to risk management activities.
- Prepared reports summarizing findings from investigations into alleged violations of corporate policy or government regulations.
- Maintained records of all reported incidents and losses associated with risk exposures.
- Assisted in the development and implementation of risk management policies and procedures.
- Conducted risk assessments on new projects, products, services, or operations.
- Participated in regular meetings with senior managers to discuss current issues related to risk management activities.
- Identified hazardous materials in facilities, disposing of waste according to regulations.
- Monitored regulatory changes affecting risk management practices and ensured company compliance.
Assignment Manager Security
Airtel Bharti
Gurgaon (Haryana)
01.2014 - 05.2015
- The concern is a corporate office of Airtel Bharti
- Airtel Bharti is dynamic brand it operates in 18 countries across South Asia and Africa
- Airtel provides GSM, 3G and 4G LTE mobile services.
- Utilized various software programs such as Microsoft Project or Excel for tracking progress on assignments.
- Resolved conflicts among team members when necessary in order to maintain a productive working environment.
- Managed multiple projects concurrently while meeting tight deadlines.
- Maintained communication channels between team members by providing regular updates on progress, issues, or concerns related to the assignment.
- Ensured compliance with all applicable laws, regulations, policies, procedures, standards, guidelines. related to the assignment.
- Provided technical support when needed during various stages of an assignment's life-cycle.
- Assigned work and monitored performance of project personnel.
- Reviewed completed work to verify consistency, quality, and conformance.
Security Officer
Jones Lang LaSalle
Cyber city Gurgaon
05.2013 - 12.2013
- Lang LaSalle is an Investment management and professional services company specializing in real estate
- JLL is headquartered in the Aon Center in Chicago, Illinois
- The company which is one of US Fortune 500 companies has about 80’000 employees including professional and support staff
- It has over 300 offices worldwide in 80 countries.
- Assisted with crowd control during large events held at the facility.
- Maintained accurate logs of all security related activities.
- Enforced access control measures in accordance with established procedures.
- Operated communication systems between officers stationed throughout the facility.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Monitored surveillance cameras and responded to suspicious activity.
- Assisted in the development and implementation of security policies and procedures.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Adhered to post orders while maintaining a visible presence around the property.
- Checked for safety hazards and took corrective action when necessary.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Responded to alarms and conducted investigations as required.
- Confirmed visitor identification prior to granting entry into the building.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Inspected fire extinguishers to ensure they were properly charged and operational.
- Provided escorts for visitors as needed throughout the facility.
- Investigated all reported incidents of theft or vandalism on premises.
Security Officer
Crowne Plaza New Delhi Rohini
12.2011 - 04.2013
- The concern is a five star business hotel with 183 rooms, 09 meetings room 02 restaurants, 01 pastry shop, 01 bar and Health Club and Spa
- Crowne Plaza Hotels & Resorts is a dynamic hotel brand currently located in nearly 410 countries around the world.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Provided friendly and professional assistance to employees, visitors and customers.
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
- Monitored security cameras to identify and respond to suspicious activity.
- Identified suspicious activity to determine appropriate response.
- Maintained high levels of alertness throughout shifts.
- Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
Security Supervisor
Intercontinental Hotel
Nehru Place, New Delhi
08.2009 - 12.2011
- The concern is a five star business hotel with 218 rooms, 06 meetings room 03 restaurants, 01 pastry shop, 01 bar, 01 Tea Lounge and Health Club and Spa
- Intercontinental Hotels is a dynamic hotel brand currently located in nearly 180 countries around the world.
- Created schedules for security personnel shift rotations and monitored staffing levels to ensure adequate coverage at all times.
- Collaborated closely with law enforcement agencies to provide assistance during investigations or emergencies.
- Ensured security staff is properly trained and certified in accordance with company policies and local regulations.
- Reviewed incident reports submitted by subordinates for accuracy and completeness.
- Supervised property entrances and exits and monitored employee safety.
- Recorded required data for incident reports and files.
- Led security team and contributed to on-call shifts.
- Monitored CCTV systems to ensure comprehensive surveillance of the facility.
- Supervised team of security personnel, ensuring compliance with all safety protocols and procedures.
Education
Bechlor of Arts & Humanities - Mass Communication And Office Management
Satyawati Collage, Delhi University
01.2009
12th - Arts And General Studies
Govt. Boys Sr. Sec. School, Alipur
01.2006
High School Diploma -
Govt. Boys Sr. Sec. School, Moti Bagh
06-2004
Skills
- Visitor management
- Alarm response
- Policy Enforcement
- CCTV Monitoring
- Security systems expertise
- Background Checks
- Fire & Safety
- Travel security
- Child Safety
- Patrol procedures
- Incident Management
- Asset Protection
- Access Control
- Crime Prevention
- Security Planning
- Operational effectiveness
- Interviews and interrogations
- FLUENT IN Hindi & English
- Daily status reports
- Security team leadership
- Emergency Response
- Security officer training
- OSHA training
- CPR and Child CPR Training
- Crisis Management
- AED certified
- Law Enforcement Collaboration
- X-Ray Hi-Scan Training
- Incident Investigation
- Personnel Supervision
- Volunteer Firefighter
- Relationship building and management
- Security management
- Threat Assessment
- Residential management
- Surveillance systems
Accomplishments
- Nominated for Safety Excellence Award from Intercontinental Hotel Group India Middle East Asia-2015-16
- Continuously achieved 100% compliance in Brand Safety Standard against of Crowne Plaza Hotel Mayur Vihar from 2015 to 2018
Roles And Responsibilities
- Administration
- Customer Service
- Financial
- Operational
- Personnel
Othercourses
- Diploma in Fire Engineering and Health & Safety from CPD certification
- Integrated Management System Internal Auditor Training (ISO 9001:2015, ISO 14001:2015 and OSHAS 18001:2007) from CPD certification
- Applied Principles of Safety Management Systems from Institute of Health and Safety Council
- Disaster Management with Advanced Emergency Response Principles from Institute of Health and Safety Council
- First Aid training from Quality Safety Circle, Delhi Centre in 2018
- Departmental Trainers certification course from IHG in 2018
- Leading others certification course from IHG for enhance Leadership competencies in 2016
- Certified baggage scanner machine course from BCAS (GMR) in year April – May 2014
- C Certificate of NCC with A Grade in the Year 2009
Father'sname
Sh. Vijender Singh
Coursework
- Certified in Security & Intelligence
- Certified in Hostile Surveillance
- Certified in Foundation Health & Safety (Level 1 & 2)
- Certified in Crisis Management
- Certified in Managing Risk in the Hotel
- Certified in Fire Safety & Management
- Certified in Leisure Safety
- Certified in Anti-Terrorism
Personal Information
- Height: 5'08 inches
- Date of Birth: 06/16/1989
- Marital Status: Married
Languages
- English
- Hindi
Hobbies and Interests
Reading Books
Affiliations
➢ Nominated for Safety Excellence Award from Intercontinental Hotel Group India Middle East Asia-2015-16.
➢ Continuously achieved 100% compliance in Brand Safety Standard against of Crowne Plaza Hotel Mayur Vihar from 2015 to 2018.
Timeline
Executive Security and Surveillance
The British School
10.2019 - Current
Assistant Manager Security
Leela Ambience Convention Hotel Delhi
06.2018 - 10.2020
Assistant Risk Manger
Crowne Plaza New Delhi Mayur Vihar
06.2015 - 05.2018
Assignment Manager Security
Airtel Bharti
01.2014 - 05.2015
Security Officer
Jones Lang LaSalle
05.2013 - 12.2013
Security Officer
Crowne Plaza New Delhi Rohini
12.2011 - 04.2013
Security Supervisor
Intercontinental Hotel
08.2009 - 12.2011
Bechlor of Arts & Humanities - Mass Communication And Office Management
Satyawati Collage, Delhi University
12th - Arts And General Studies
Govt. Boys Sr. Sec. School, Alipur
High School Diploma -
Govt. Boys Sr. Sec. School, Moti Bagh
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