MANISH KUMAR
Sales Pfrofessional
Patna
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
4
4
years of professional experience
9
9
years of post-secondary education
1
1
Language
Work History
Manager
Bajaj Finance Ltd
Patna
10.2021 - Current
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Managed and motivated sales team to increase numbers by 20% .
- Developed monthly team action plans and monitored progress.
- Used Salesforce to keep track of sale's team performance metrics.
- Managed and developed sales team.
- Trained and mentored 40 employees to grow sales market and increase customer satisfaction.
- Conducted daily effective sales huddles with 15-person team to focus on behaviors that would convert to sales.
- Expanded territories through customized mentoring, streamlined operations and personalized business relationships.
- Hired, trained and motivated sales and marketing professionals.
Assistant Manager
Bajaj Finance Ltd
Patna
04.2020 - 10.2021
- Deepened call center sales channels by leveraging partnerships, growing sales numbers.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Managed and developed sales team.
- Met and exceeded all quotas throughout tenure, averaging in annual sales.
Telesales Team Leader
Bajaj Finance Ltd
Ghaziabad
09.2019 - 03.2020
- Refined team workflows to better capitalize on individual strengths and maximize leads flow.
- Reported sales data to upper management for review.
- Led regular team meetings to keep sales personnel motivated with tips, techniques and relevant information.
- Championed company products and increased daily sales number.
- Handled upfront objections which is reported by field sales team.
- Worked flexible hours; night, weekend, and holiday shifts.
- Increased customer satisfaction by resolving product issues.
Tele Sales Executive
BAJAJ FINANCE LTD
Ghazibad
10.2018 - 08.2019
- Contacted businesses via cold or warm calling to offer services relevant to industries or niches.
- Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
- Made average of [150] outbound and inbound calls per day.
- Overcame objections using friendly, persuasive strategies.
- Set up appointments with interested customers according to schedule availability.
- Generated minimum of [22] new leads each day
Sales Executive
Axis Bank Ltd
New Delhi
06.2018 - 09.2018
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Education
10TH -
Parasamani High School
Madhepura 04.2009 - 04.2012
12th -
SNSRKS Junior College
Saharsa 05.2012 - 06.2015
BBA - Marketing And Sales
IMS Ghaiabad
Ghaziabad 07.2015 - 06.2018
Skills
SalesForce
Additional Information
- DATE: PLACE: , Patna
Award and Recoginition
- Heroes
- Performer of the month
- Power caller of the month 3 times in a row
Timeline
Manager
Bajaj Finance Ltd
10.2021 - Current
Assistant Manager
Bajaj Finance Ltd
04.2020 - 10.2021
Telesales Team Leader
Bajaj Finance Ltd
09.2019 - 03.2020
Tele Sales Executive
BAJAJ FINANCE LTD
10.2018 - 08.2019
Sales Executive
Axis Bank Ltd
06.2018 - 09.2018
BBA - Marketing And Sales
IMS Ghaiabad
07.2015 - 06.2018
12th -
SNSRKS Junior College
05.2012 - 06.2015
10TH -
Parasamani High School
04.2009 - 04.2012
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