Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Interests
Personal Qualities
Timeline
Generic

MANISH KUMAR

Relationship Manager-Current Account
New Delhi,DL

Summary

To work for an organization which offers challenging opportunities an excellent work environment to utilize my professional and technical knowledge and enabling me to improve my abilities, develop my functionality and improve the organization plan and work procedure.

Overview

8
8
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
2
2
Languages

Work History

Manager

Jana Small Finance Bank
09.2024 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

DEPUTY MANAGER

Bandhan Bank
09.2022 - 09.2024
  • Proactively conducted cold calling campaigns to identify and engage with potential new prospects, resulting in a significant increase in the customer base.
  • Utilized exceptional communication and negotiation skills to effectively address customer inquiries, concerns, and objections, resulting in improved customer loyalty and trust.
  • Collaborated closely with cross-functional teams to provide seamless and personalized customer experiences, ensuring high levels of customer satisfaction and loyalty.
  • Identifying sale opportunities for bank to increase Liabilities business and building new relationships while complying with KYC/SEBI rules and regulations.
  • Providing clients with high quality customized financial services and products.
  • Maintaining the proper book and handling to portfolio of Current account clients.

ASSISTANT MANAGER

Axis Bank
08.2019 - 09.2022
  • Acquisition of high value savings and current accounts.
  • Onboarding customers into corporate and retail fronts with per products activity with respect to all other products.
  • Acquisition of new to bank customers and pursue new business relationships.

BRANCH SALES OFFICER

HDFC Bank
12.2017 - 09.2022
  • Acquisition of current and savings account.
  • Handling third party products.

Education

MCOM -

DBRA UNIVERSITY
01.2013 - 01.2015

B.COM - undefined

C.S.J.M
01.2011 - 01.2013

12TH - undefined

U.P. Board

10TH - undefined

U.P. Board

Skills

Team leadership

Certification

A.D.S.A (advance diploma in software application)

Accomplishments

  • Received top performer certificates month on month on Current Account Acquiring.
  • Received outstanding performance for POS/EDC setup in Merchant Account.
  • Qualify for Zonal Head Contest of Account, Value & POS.

Interests

Sports like cricket, football, badminton
Solving puzzles like Sudoku, maze, Rubik's cube, candy crush

Personal Qualities

  • Good listener
  • Quick learner
  • Self-discipline
  • Team player
  • Problem solver
  • Good communication skills

Timeline

Manager

Jana Small Finance Bank
09.2024 - Current

DEPUTY MANAGER

Bandhan Bank
09.2022 - 09.2024

ASSISTANT MANAGER

Axis Bank
08.2019 - 09.2022

BRANCH SALES OFFICER

HDFC Bank
12.2017 - 09.2022

MCOM -

DBRA UNIVERSITY
01.2013 - 01.2015

B.COM - undefined

C.S.J.M
01.2011 - 01.2013

12TH - undefined

U.P. Board

10TH - undefined

U.P. Board

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MANISH KUMARRelationship Manager-Current Account