

Research analyst with expertise in B2B sales analysis and customer segmentation to optimize purchasing strategies. Proficient in report generation. Focused on driving data-driven insights and fostering business growth through strategic analysis and effective communication.
1. Monitoring the set of Customers data given by Amazon Business Team.
2. Categorize the customers on the basis of their Annual Purchasing & Nature Of Business.
3. Connect with frequent purchasers and convey them relevant offers as per their category.
4. Generate requirements & execute the orders with the best possible deal.
1. Make appointments, attend meetings with CA, Doctors & Businessmen.
2. Analysis Of Financial Documents On The Basis Of Banking, GST & Income Surrogates.
3. Login The Cases In Different Banks & NBFCs.
4. Coordination With Relationships Managers For Queries, Escalations, Pendencies, Approval & Disbursal.
1. Resolving complaints of customers on Helpdesk & all the escalations of Email Support & Other Social Media escalation Etc.
2. LM+ Tasks:
- Created live delivery performance report to track and analyze delivery metrics.
- Developed OFD report (Out For Delivery Report) to assess delivery status and identify issues.
- Creation Of BTS Report (Back To Station Report)
- Audits On Misroute Cases