Manish Pant
Haridwar
Summary
Dynamic Branch Operations Manager with HDFC Bank Ltd, recognized for achieving zero operational errors and earning multiple excellence awards. Skilled in loan processing and customer service, I excel in strategic planning and team leadership, driving efficiency and compliance in high-pressure environments. Passionate about delivering exceptional results and enhancing customer satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Branch Operations Manager (BOM)
HDFC Bank Ltd
Haridwar
06.2017 - Current
- Managed daily branch operations across Gold, Auto, Personal Two wheeler and group Loans.
- KGC , business banking, working capital and loan against property.
- Handled customer queries, NOCs, repayments, and loan-related documentation.
- Coordinated with Sales, Credit, and Processing units to meet deadlines.
- Achieved zero operational errors and consistent satisfactory audit ratings.
- Managed branch clearing cheques processing
- Awards:
- Star Excellence Award – 2020
- Gold Excellence Awards – 2021, 2022, 2023
- Pan-India Winner – Property Re-legal Project – 2021
- Customer smiles award – 2024
Sr. Marketing Executive
Oaknet Lifesciences
Uttarakhand
02.2016 - 05.2017
- Promoted pharmaceutical products to doctors and managed daily reporting.
- Organized events, closed sales, and expanded distributor network.
Education
MBA -
Graphic Era Hill University
01.2016
BBA -
Hardwar Educational College
01.2014
12th -
Shivdale School
01.2011
10th -
Raj Narayan HSS
01.2007
Skills
- Branch operations management
- Loan processing expertise
- Audit and compliance oversight
- Customer service excellence
- TAT management
- MIS reporting proficiency
- Microsoft Office Suite
- Tally ERP
- Cheque clearing processing
- Team leadership
- Time management
- Strategic planning
- Compliance reviews
- Staff training
Certification
Commercial Credit Certification – Moody’s Analytics
Languages
Hindi, English
Projects
30 days, MBA Summer training in BIODERMA Laboratoire Dermatologique, a French MNC. Work: New market research for BIODERMA Products., 45 Days, BBA summer training in Star Health and Allied Insurance Company Ltd. Achieved target of Rs.17 lakh.
Awards
3x Gold Excellence Award Winner – HDFC Bank, Pan-India Winner: Property Valuation Project, Represented branch in inter-bank sports tournaments (Cricket, Lagori), 2x Customer smiles award.
Disclaimer
I, the undersigned, certify that the above statements are true to the best of my knowledge and belief. Place: Date: (Manish Pant)
PERSONAL PROFILE
- Name : Manish pant
- Father’s Name : Sh. Lalit Pant
- Date of Birth : 9 Nov. 1989
- Sex : Male
- Marital Status : Married
- Languages Known : English, Hindi
- Permanent Address : G-3, Tibri, Shivlok Colony
- Near Tarun Himalaya School
- Ranipur, Haridwar.
Timeline
Branch Operations Manager (BOM)
HDFC Bank Ltd
06.2017 - Current
Sr. Marketing Executive
Oaknet Lifesciences
02.2016 - 05.2017
MBA -
Graphic Era Hill University
BBA -
Hardwar Educational College
12th -
Shivdale School
10th -
Raj Narayan HSS
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