Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Languages
Accomplishments
Timeline
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Manish Ranjan

Manish Ranjan

Noida

Summary

Dynamic Senior Associate at Tech Mahindra with proven expertise in customer service and CRM software. Recognized for enhancing customer engagement and delivering impactful presentations. Adept at training and mentoring teams, leveraging strong planning skills to drive success and improve service quality. Committed to exceeding client expectations through technical competency and effective communication.

Overview

4
4
years of professional experience

Work History

Senior Associate

Tech Mahindra
New Delhi
05.2022 - 10.2024
  • Customer Support Representative

Associate

Reliable BPO Solutions
New Delhi
03.2021 - 03.2022
  • Customer Support Representative

Education

Bachelor of Science - Maths

School of Open Learning
New Delhi
05-2016

12th - Science

Vivekanand Public School
Nawada
05-2012

10th

Vivekanand Public School
Nawada
05-2009

Skills

  • Technical competency
  • Customer service
  • CRM software
  • Customer engagement
  • Presentation skills
  • Planning skills
  • Soft skills
  • Training and mentoring

Hobbies and Interests

  • Exploring new places
  • Writing
  • Singing

Languages

  • English
  • Hindi

Languages

Hindi
First Language
English
Proficient (C2)
C2

Accomplishments

  • Received "Bravo awards" at Tech Mahindra
  • Received "Pat on the back" awards at Tech Mahindra

Timeline

Senior Associate

Tech Mahindra
05.2022 - 10.2024

Associate

Reliable BPO Solutions
03.2021 - 03.2022

Bachelor of Science - Maths

School of Open Learning

12th - Science

Vivekanand Public School

10th

Vivekanand Public School

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Manish Ranjan