Manish Sahu
Dehradun
Summary
Result-driven Project Manager with 8 years of expertise in organizing business operations, financial oversight, and resource management to achieve project deliverables and drive business success in a dynamic team environment. Demonstrated ability to manage multiple projects, lead teams, and improve process efficiency, with a strong focus on client solutions and stakeholder engagement.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Project Management Specialist (PMO)
Zinnia
07.2024 - Current
- Leveraged data-driven insights to identify areas for process optimization, driving efficiency gains across all aspects of project management operations.
- Provided ongoing support to team members by offering guidance, resources, and mentorship to promote professional growth and development.
- Monitored project progress, ensuring milestones were met while maintaining high standards of quality control.
- Reduced project risks by proactively identifying potential issues and implementing mitigation strategies.
Project Manager
OkayGo (A Betterplace Company)
03.2023 - 02.2024
- Managed multiple projects simultaneously, collaborating with diverse cross-functional stakeholders to ensure timely project completion.
- Led the inception and successful establishment of Proctoring and Auditing Verticals, achieving significant revenue generation of 40L within four months.
- Facilitated weekly project meetings, created agendas, followed up on deliverables, and ensured accountability for all levels of stakeholders.
- Summarized weekly updates and prioritizations to leadership to ensure accountability and timely delivery.
- Established and maintained stakeholder engagement strategies to foster productive relationships, ensuring transparent communication and timely resolution of concerns.
- Developed and employed a consistent project management framework, using ARSCI methodology to define project scope and objectives.
- Predicted and managed resources (human, technology, data) effectively, advocating for additional resources as needed.
- Provided regular project updates to various stakeholders about strategy, adjustments, and progress.
- Successfully implemented strategies to optimize resource allocation, ensuring efficient utilization of 800+ manpower to meet project objectives within specified timelines and budget constraints.
Project Manager
Awign
01.2022 - 03.2023
- Spearheaded project kickoff meetings, establishing project scope, objectives, and deliverables.
- Successfully integrated robust quality control (QC) protocols, leading to a substantial 7% enhancement in project gross margin (GM).
- Strategically planned and optimized gig workforce for nationwide project execution.
- Conducted regular audits and provided oversight for on-site operations, maintaining quality standards and client satisfaction for key accounts.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team's ability to deliver results.
- Facilitated change management processes within organizations by effectively communicating benefits of new systems or processes.
Quality Supervisor
Amazon
07.2019 - 12.2021
- Worked closely with marketplace operations, brand, and design teams to ensure consistent communications across all sales channels.
- Audited 80+ cases for the reporting team daily with more than 98% accuracy.
- Collaborated with customer service teams to address customer inquiries and concerns related to product listings and content, ensuring a seamless and positive experience for customers.
- Managed catalogue design and development, resulting in high-performing listings for existing products and successful launches of new products, leading to a 15% sales boost for sellers.
- Developed and implemented strategies to enhance Standard Operating Procedures (SOPs), streamlining workflows and optimizing efficiency in catalogue management and content optimization processes.
- Scheduled and chaired quality review meetings to review effectiveness of performance, mitigating risk, improving throughput, and achieving customer satisfaction.
Operations Executive
Amazon
11.2016 - 07.2019
- Conducted internal audits to ensure team adherence to quality standards and achieve weekly targets.
- Resolved 90+ tickets weekly with a TPH of 2.1 and 95% accuracy.
- Provided feedback and mentored associates for performance improvement.
- Investigated customer reviews, ensuring inventory alignment in bins.
- Monitored multiple seller flex warehouses for operations and compliance, conducting site audits and managing a monthly revenue of 1.5 Cr.
- Collaborated with internal and external stakeholders for timely seller launches and logistics setup.
Education
Bachelor of Technology - Electrical And Electronics Engineering
Graphic Era Hill University
Skills
Project Management
Program Management
Team Leadership
Customer Engagement
Conflict Resolution
Budgeting and Cost Control
Microsoft Office Suite
Intermediate SQL
Certification
Project Management Professional (PMP®)
Certified Lean Management + Manufacturing in Lean Six Sigma
Certified Lean Six Sigma White/Lean Six Sigma Yellow Belt
Certified Green Belt in Lean Six Sigma
Complete SQL Bootcamp
Accomplishments
- Received "Leader for the Quarter" award for Jan-Mar'23 at Awign for leading Proctoring Vertical.
- Established new verticals for OkayGo, expanding to achieve ₹40L monthly revenue.
- Helped Amazon Flex team establish the Heavy and Bulky site program for the Furniture category, onboarding 50+ sellers within a month
Timeline
Project Management Specialist (PMO)
Zinnia
07.2024 - Current
Project Manager
OkayGo (A Betterplace Company)
03.2023 - 02.2024
Project Manager
Awign
01.2022 - 03.2023
Quality Supervisor
Amazon
07.2019 - 12.2021
Operations Executive
Amazon
11.2016 - 07.2019
Project Management Professional (PMP®)
Certified Lean Management + Manufacturing in Lean Six Sigma
Certified Lean Six Sigma White/Lean Six Sigma Yellow Belt
Certified Green Belt in Lean Six Sigma
Complete SQL Bootcamp
Bachelor of Technology - Electrical And Electronics Engineering
Graphic Era Hill University
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