Reading Books
Manish Tadiyal
Ramnagar
Summary
To secure a position with a well-established organization with a stable environment and Challenging assignments that will lead to a long lasting relationship in the field of tourism.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
IT
Radission Blue Plaza Delhi Airport
Delhi
01.2019 - 06.2019
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
- Worked well in a team setting, providing support and guidance.
F&B Service Associate
Hayat Regency Ludhiyana
Ludhiyana
08.2021 - 07.2023
- Enhanced customer satisfaction by providing timely and efficient assistance in various service tasks.
- Provided accurate answers and solutions to customer concerns, inquiries and complaints.
- Collaborated with team members to streamline processes and improve overall service efficiency.
- Responded to customer calls and emails to answer questions about products and services.
- Developed strong relationships with clients through consistent communication and excellent service delivery.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Identified opportunities for upselling products and services to meet sales goals consistently.
Seniour F&B Associate
Sterling Fern Hill Tamilnadu
Tamilnadu
07.2023 - Current
- Worked varied hours to meet seasonal and business needs.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Greeted customers and offered assistance for increased customer satisfaction.
- Trained and mentored junior staff on customer service strategies and techniques.
- Spearheaded process improvement initiatives that increased operational efficiency while maintaining high-quality output standards.
- Maintained relationships with customers to maximize sales opportunities.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Created solutions for customers to satisfy specific needs, quality and budget.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
Education
Bachelor of Hospitality Management - undefined
Renaissance Collage of Hotel Management and Catering Technology
01.2017 - 04.2021
Senior Secondary (10 + 2) - undefined
Uttrakhnad Board
01.2017 - undefined
Skills
Efficient in Office Software ie Microsoft Word, Excel, and Six Month Computer Diploma
Job Profile
Responsible for handling all the company guest. Hardworking self confident Positive attitude. Talking task and completion on time. Self starter and quick learner. Honest and punctual.
Attributesandstrength
Over the past 4 years, I got an experience, which has helped me a lot to adapt myself to diverse environments. Throughout my professional career I have never shied away from any responsibility and have always given my best to achieve the goals of the organization for which I have worked. I have successfully been popular within the people with whom I work, professionally or otherwise. My reading has helped me in understanding people and will hopefully continue to do so while I rise in my career.
Personal Information
- Date of Birth: 02/05/1999
- Gender: male
- Nationality: Indian
- Marital Status: unmarried
Disclaimer
I am here by declaring that all the above-mentioned details are true to the best of my knowledge and belief.
Interests
Timeline
Seniour F&B Associate
Sterling Fern Hill Tamilnadu
07.2023 - Current
F&B Service Associate
Hayat Regency Ludhiyana
08.2021 - 07.2023
IT
Radission Blue Plaza Delhi Airport
01.2019 - 06.2019
Bachelor of Hospitality Management - undefined
Renaissance Collage of Hotel Management and Catering Technology
01.2017 - 04.2021
Senior Secondary (10 + 2) - undefined
Uttrakhnad Board
01.2017 - undefined
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