Manisha Chellani
New Delhi
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
2009
2009
years of post-secondary education
1
1
Certification
Work History
Admission Counsellor
Aakash Institute
New Delhi
- Provided academic counseling to students for career planning and course selection.
- Developed personalized study plans to enhance student learning and retention.
- Conducted workshops on effective study techniques and time management skills.
- Collaborated with educators to identify students needing additional support services.
- Facilitated group sessions to improve communication and interpersonal skills among peers.
- Maintained accurate records of student interactions and counseling sessions for reporting purposes.
- Implemented feedback mechanisms to gather insights on student satisfaction and needs.
- Assisted in organizing educational events to promote student engagement and participation.
- Participated in regular team meetings to discuss case management issues and plan services for clients.
- Assisted clients in developing healthy coping skills that could be used during times of stress or difficulty.
- Maintained accurate and up-to-date records of client progress and treatment plans.
- Created an environment that was safe, supportive, and conducive to learning for all students.
- Provided individual and group counseling sessions for clients.
- Provided educational support by assisting students with their academic work as well as helping them develop problem solving skills.
School Co-ordinator
St. Cecilias School
New Delhi
- Coordinated daily schedules for teachers and students to optimize classroom time.
- Implemented school-wide events and activities to enhance community engagement.
- Managed communication between parents, teachers, and administration effectively.
- Organized student records and maintained accurate documentation for compliance.
- Assisted in the development of educational programs tailored to student needs.
- Facilitated training sessions for staff on new policies and procedures.
- Supported the onboarding process for new staff members through orientation programs.
- Collaborated with external vendors to supply resources for school initiatives.
- Collaborated with other administrators to create strategies for improving student performance and engagement in class activities.
- Oversaw the planning of special events such as field trips, assemblies, and fundraisers.
- Created weekly schedules for classes, clubs, sports teams, assemblies.
- Managed daily operations of the school, including supervising staff and faculty.
- Assisted in recruiting new faculty members, providing orientation sessions, and organizing training workshops.
- Facilitated communication between parents and guardians, teachers, students, administrators.
- Analyzed data from standardized tests to identify areas of improvement in curriculum design or teaching methods.
- Organized and facilitated parent-teacher conferences.
- Served as a liaison between the school district office and local community organizations.
- Developed an effective system for tracking student attendance and grades.
- Monitored budgeting processes related to school operations.
- Researched grants and funding opportunities to support innovative programs or technology initiatives at the school.
- Organized professional development workshops for staff members.
- Maintained a positive learning environment by enforcing policies and resolving conflicts among students.
- Monitored student progress and assisted students and teachers with resolving problems.
- Implemented policies, procedures and programs to carry out educational standards and goals.
- Reviewed and evaluated programs for compliance with state, local and federal regulations.
- Recruited, trained and evaluated staff and recommended personnel actions for programs and services.
- Prepared and maintained personnel reports and records for officials and agencies.
- Planned, directed and monitored instructional methods and content of educational and vocational programs.
- Directed and coordinated activities of teachers or administrators at schools, public agencies or institutions.
Allsec technologies
Customer Service
New Delhi
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Utilized various software and tools to streamline processes and optimize performance.
- Achieved cost-savings by developing functional solutions to problems.
- Operated a variety of machinery and tools safely and efficiently.
Education
Bachelor of Arts - Political Science And Government
Delhi University
New Delhi, INDIA 07.2013 - 06.2016
Saraswati Vidya Mandir
New Delhi, INDIA Passed With 70% Marks - Class 12, C.B.S.E Board
National Institute of Open Schooling
Diploma - Computer Apllications
N.I.I.T
Skills
- Academic counseling
- Study plan development
- Workshop facilitation
- Data analysis
- Team collaboration
- Record management
- Community engagement
- Conflict resolution
- Customer service
- Event coordination
- Staff training
- Process optimization
- Problem solving
- Effective communication
- Time management
- Client records management
- Strong public speaker
Languages
English
First Language
English
Proficient (C2)
C2
Hindi
Advanced (C1)
C1
Sindhi
Proficient (C2)
C2
Certification
Recieved many certificates and awards while in School ( Dictionary Competition, Singing, Co-circular activities including sindhi reading, writing )
Have been part of NCC and Helpage India
Accomplishments
Have been part of Sindhi Community programmes from childhood be it anchoring in sindhi at
Sindhu Samaj, Rajinder Nagar, Delhi ,
Singing at Lal Sai Mandir , Janakpuri, Delhi .
Teaching Arabic and Devnagiri Sindhi through workshops conducted through Sindhi Academy and Sadhu Vaswani Mission.
Timeline
Bachelor of Arts - Political Science And Government
Delhi University
07.2013 - 06.2016
Admission Counsellor
Aakash Institute
School Co-ordinator
St. Cecilias School
Allsec technologies
Customer Service
Saraswati Vidya Mandir
Passed With 70% Marks - Class 12, C.B.S.E Board
National Institute of Open Schooling
Diploma - Computer Apllications
N.I.I.T