Manisha Gaur
New Delhi
Summary
Being a determined professional manager with experience in the financial banking. Focused on smoothly overseeing financial, personnel and operational facets. I am looking for a next best opportunity. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Deputy Manger -I Relationship Manager
ICICI Bank Pvt Ltd.
06.2023 - Current
- Managing customer's bank accounts;open, close and transaction
- Resolve issues and banking services and accounts
- Reach out to potential customers to generate new business
- Present financial products and services to existing and prospective customers
- Responsible for the creation of new business and maintenance professional relationships with the present clients
- NEFT, RTGS, Cheque deposit, forex transaction, Fixed and Sweep deposit, travel card and all other transactions
- Handle NRI client and private banking client as per requirement and reconcile the transaction
- Data collection of client portfolio and provide the service
- Data collection regarding on MIB, Branch book, NPS, employee book and on their performance
- Provided financial advise to the clients and offered customer key product solutions that adhere to the financial institution guidelines as well as as of the industry regulations
- Ensured that the financial institution's sales and targets for all significant product are met as well as the quality of customer service given is of high standard and in accordance to the rules and policies
- Ensured effective communication and satisfaction in the day to day interface with key account contacts
- Responsible for advising customers on bank services for their banking needs.
IT Associate, Power Management (Open Access)
BSES Rajdhani Power Limited
Delhi
04.2019 - 05.2023
- Consumer Handling & Development
- Long-term open access (LTOA)
- Medium-term open access (MTOA)
- Short-term open access (STOA)
- Non-Domestic High Tension (NDHT)
- Industrials, Delhi International Airport Limited & Delhi Metro Rail Corporation (DMRC)
- Public Utilities (Northern Railway)
- Onboarding of New Consumers
- Maintenance and Verification of Power Schedules
- National Regional Load Dispatch Centre (NRLDC)
- State Load Dispatch Centre (SLDC) for the existing month
- Day Ahead Scheduling
- Billing Activities
- Consumers billing based on State Energy Account (SEA) published by the Nodal Agency
- Report Activities
- Quarterly Renewable Purchase obligation (RPO) MIS
- Electric Vehicle chargers, checking and clearing the required documents.
Accounts Executive
Automark Motors Pvt Ltd
New Delhi
- 02.2019
- Daily basis bank reconciliation
- Branch reconciliation and sundry debtor and sundry creditor reconciliation
- Punching all entries of deals with customer (like insurance, RTO and other)
- Creation of e way bill and transfer entries of stock
- Sale invoice & purchase invoice updating
- Receipt & payment updating
- Collection and payment updating
- Reconciliation of credit cards and PayZapp and other utilities of collections
- Working on outlook for report mail as required by senior.
Education
Master of Art (Economics) -
IGNOU, New Delhi
01.2022
Bachelors of Art (Economics) -
University of Delhi
01.2018
10+2 (Commerce) -
Central Board of Secondary Education
01.2012
10th -
Central Board of Secondary Education
Skills
- MS Office
- SAP ECC 60/P92/P96
- Finacle & Core Banking
- Retail Operations
- Trade Desk Operations
- Meetings and presentations
Certification
- Energy Resources, Economics & Environment, 01/2023, 04/2023
- Energy in Economics, 08/2022, 10/2022
Technicalitskills
- MS Office
- SAP ECC 6.0/P92/P96
Personal Information
Date of Birth: 12/07/94
Timeline
Deputy Manger -I Relationship Manager
ICICI Bank Pvt Ltd.
06.2023 - Current
IT Associate, Power Management (Open Access)
BSES Rajdhani Power Limited
04.2019 - 05.2023
Accounts Executive
Automark Motors Pvt Ltd
- 02.2019
Master of Art (Economics) -
IGNOU, New Delhi
Bachelors of Art (Economics) -
University of Delhi
10+2 (Commerce) -
Central Board of Secondary Education
10th -
Central Board of Secondary Education
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