Summary
Overview
Work History
Education
Skills
Accomplishments
Awards
Disclaimer
Declarant
Timeline
Generic

Manisha Mishra

Pune

Summary

Proactive IT professional with 50 months of experience in managing and maintaining Linux-based systems along with server management and Patching, seeking a challenging position where I can utilize my technical expertise and problem-solving abilities to contribute to the success of an organization. Expertise in project planning, implementation, and optimization, ensuring swift resolutions and high customer satisfaction.

Overview

4
4
years of professional experience

Work History

Senior executive

VOIS
05.2023 - Current
  • Administered and managed Linux servers (both development and production) hosting critical applications and databases, ensuring high availability and performance.
  • Configured and managed volume groups and logical volumes using Logical Volume Manager (LVM), including extending logical volumes to meet file system growth needs.
  • Created and verified new file systems, scanning and ensuring proper disk configuration to optimize storage performance.
  • Performed cluster failover and failback activities, maintaining uptime and availability during planned and unplanned disruptions.
  • Upgraded kernel and OS patches for Linux systems, including OpenShift and cluster patching, ensuring systems remained secure and up-to-date.
  • Monitored and addressed CPU, memory, and disk utilization issues, resolving tickets promptly to ensure optimal system performance.
  • Installed and uninstalled packages using YUM, ensuring system resources and dependencies were appropriately managed.
  • Managed service-related tickets for services such as SNMP, NTP, cron, SSH, and SSSD, troubleshooting and resolving issues to maintain system stability.
  • Automated administrative tasks and day-to-day activities using Ansible, improving process efficiency and reducing manual errors.
  • Assigned repositories and managed patch cycles through satellite server integration and Ansible scripts, ensuring seamless software management.
  • Migrated Solaris LDOMs between CDOMs, ensuring smooth transitions and minimal service disruption.
  • Participated in Disaster Recovery (DR) drills, contributing fully to ensure readiness and effective execution of recovery strategies.

System administrator

WIPRO Technologies
01.2021 - 05.2023
  • Performed Veritas Cluster (VCS) patching on production and test servers, ensuring minimal downtime and disruption to business operations.
  • Automated kernel upgrade processes using BladeLogic, improving efficiency and reducing manual intervention during patching cycles.
  • Led patch installation efforts to maintain up-to-date systems, ensuring compliance with the latest security patches and regulatory requirements.
  • Created and maintained documentation and reports detailing patching activities, testing results, and issue resolution for internal records and audit purposes.
  • Evaluated and tested patches on test machines prior to deployment on production servers, assessing potential impact on system performance and stability.
  • Coordinated with vendors (HPE, Dell, IBM) to resolve hardware issues, including cache battery failures, ensuring prompt and effective fixes.
  • Managed conflict resolution efforts within cross-functional teams, fostering a harmonious and cooperative work environment.

Education

Bachelor of Science - Computer Science

Unique Institute of Information Technologies
Nayagarh, India
07-2020

Skills

  • REDHAT Satellite
  • VMware/vSphere
  • Patch management
  • Ucs blade
  • ILO console
  • PULSE Ticketing Tool
  • Summit tool
  • BMC remedy
  • Ansible Infra Configuration Tool
  • Putty
  • JETPATCH
  • Evolven Analytics Tool
  • Bladelogic
  • Root Cause Analysis
  • Operations management
  • System upgrades
  • Report preparation
  • Server management
  • File system administration
  • Hardware troubleshooting

Accomplishments

  • Appreciation from the customers for fulfilling the request within expected time.
  • Appreciation from leads for maintaining and delivering weekly/monthly reports on time.
  • Appreciation from leads for reducing FS ticket count by the help of tools team using automation.
  • Appreciation from leads for taking the ownership of OS Jumbo manual patching (80 servers in one change).
  • Appreciated from lead for upgrading satellite and capsule servers with RedHat vendor support.

Awards


  • Flag Bearer of Habit - Building Trust, Recognized for building strong, dependable relationships.
  • Habit Flag Bearer - Being Responsive, Recognized for delivering prompt and effective solutions.

Disclaimer

I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.

Declarant

Manisha Mishra

Timeline

Senior executive

VOIS
05.2023 - Current

System administrator

WIPRO Technologies
01.2021 - 05.2023

Bachelor of Science - Computer Science

Unique Institute of Information Technologies

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Manisha Mishra