Summary
Overview
Work History
Education
Skills
Total Years Of Experience
Certification
Timeline
Generic

Manisha Sharma

Noida

Summary

A Highly seasoned banking professional seeking an opportunity in an organization to use skills gained over the years, and secure a responsible and accelerated career opportunity, to fully utilize training and banking knowledge while making a significant contribution to the success of the organization.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Operations Head (Sr. Manager)

Axis Bank Ltd
Noida
04.2021 - 10.2023
  • Heading operations of Sector-78 Noida Branch, largest branch of East Noida cluster with a liability base of over 200 Cr. I am leading a team of 5 managers and executives.
  • Joint custodian of cash and other security stationery insta-kits /deliverables and related tasks.
  • Monitoring of transactions in newly opened accounts / exception report / high value.
  • Attending to COSMOS alerts and conducting due diligence.
  • Ensuring timely processing of service requests.
  • Complying to KYC and AML norms.
  • Maintenance of branch documents, registers, vouchers, files and AOFs.
  • Ensuring timely revert to internal audit reports, risk-based visits and other concurrent /statutory audits.
  • Ensuring branch upkeep and as per service quality standards.
  • Ensuring timely responses to statutory bodies and their notices.
  • Working towards minimizing NFTR.
  • Monitoring of other banking operations like clearing, lockers, salary processing and maintenance of records thereof.

Operations Head (Manager)

Axis Bank Ltd
Indirapuram
04.2017 - 07.2018
  • Was heading operations of the branch with an exposure to majorly the residential accounts. I was leading a team of 3 executives in the branch.

Manager (Operations)

Axis Bank Ltd
Noida
05.2016 - 03.2016
  • Worked in the second largest branch of Noida.
  • Handled most of the operational area under the guidance of the Operations head.
  • Also guided the colleagues to achieve their business targets.

Manager (Operations)

Axis Bank Ltd
New Delhi
05.2015 - 03.2015
  • Was exposed to institutional accounts and large commercial and industrial clients.
  • Worked in second largest branch of AXIS BANK.
  • Booking large corporates FDs and worked in a team of 22 members.
  • Exposure to most of the areas related to Branch Banking.

CSO

Axis Bank Ltd
Noida
09.2010 - 03.2015
  • Joined the bank as an Assistant manager in operations team.
  • Handled large corporate and salary accounts like Sopra Steria, CINDA Engg, DLJM, etc.
  • Was one-point contact with corporates and the branch for all their banking needs.
  • Monitor and follow up on all complaints on Customer Service and disseminate product information among staff members.
  • Also generation of maximum business and also qualified almost all the contests across products.

Education

MBA - Accounting And Finance

IILM Institute For Higher Education
New Delhi
06-2005

Skills

  • Retail Banking Operations
  • Audits & Compliances
  • Team Management
  • Handling High Networth Banking Customers
  • Grievances & Escalations handling expertise

Total Years Of Experience

12+ Years

Certification

  • Business Analyst

Timeline

Operations Head (Sr. Manager)

Axis Bank Ltd
04.2021 - 10.2023

Operations Head (Manager)

Axis Bank Ltd
04.2017 - 07.2018

Manager (Operations)

Axis Bank Ltd
05.2016 - 03.2016

Manager (Operations)

Axis Bank Ltd
05.2015 - 03.2015

CSO

Axis Bank Ltd
09.2010 - 03.2015

MBA - Accounting And Finance

IILM Institute For Higher Education

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Manisha Sharma