Manish Thapa
Shillong
Summary
Skilled in overseeing daily branch operations, ensuring compliance with company and industry regulations. Background includes managing operational procedures, streamlining processes for efficiency and developing high-performing teams. Strengths lie in problem-solving, relationship building, leadership and strategic planning. Significant impact in previous roles through improved operational effectiveness and increased customer satisfaction.
Overview
12
12
years of professional experience
Work History
Branch Operations Head
Axis Bank
06.2022 - Current
- Currently holding Designation as Manager Grade
Deputy Manager
Axis Bank
04.2019 - 06.2022
Assistant Manager
Axis Bank
04.2016 - 03.2019
Customer Service Officer
ICICI Bank
04.2015 - 03.2016
- Holding Grade Designation as OFFICER
Teller
ICICI Bank
08.2013 - 03.2015
Education
Post Graduate Diploma - Banking Operations
01.2013
Bsc - Computer Science
St. Anthony’s College
Shillong, Meghalaya01.2012
HSSLC -
St. Edmund’s College
Shillong, Meghalaya01.2009
SSLC -
Nongthymmai Nepali Higher Secondary School
Shillong, Meghalaya01.2007
Skills
- Positive attitude
- Operational management
- Problem solving
- Hardworking
- Self Confident
- Communication skills
- Leadership qualities
- Helping Nature
- Retail Banking operations
- Cash Desk
- Front Desk work
- Clearing
- Retail FOREX
- Branch Operations Head
- General Insurance
- Life Insurance
- Mutual Funds
Languages
- English
- Hindi
- Nepali
- Khasi
Disclaimer
I hereby declare that the information furnished above are true and correct to the best of my knowledge.
Personal Information
- Date of Birth: 08/10/90
- Gender: Male
- Nationality: Indian
Timeline
Branch Operations Head
Axis Bank
06.2022 - Current
Deputy Manager
Axis Bank
04.2019 - 06.2022
Assistant Manager
Axis Bank
04.2016 - 03.2019
Customer Service Officer
ICICI Bank
04.2015 - 03.2016
Teller
ICICI Bank
08.2013 - 03.2015
Post Graduate Diploma - Banking Operations
Bsc - Computer Science
St. Anthony’s College
HSSLC -
St. Edmund’s College
SSLC -
Nongthymmai Nepali Higher Secondary School
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