MANISHA TEJWANI
Team Leader
Gurgaon
Summary
Results-oriented team leader with extensive experience in insurance sales and operations management. Proven track record in enhancing team performance, achieving sales targets, and ensuring compliance with industry regulations. Expertise in customer relationship management and after-sales service, addressing client concerns effectively. Strong ability to motivate teams and maintain high-quality standards in service delivery.
Overview
2
2
Languages
7
7
years of professional experience
Work History
Team Leader
Policybazaar Insurance Brokers Pvt. Ltd.
04.2026 - Current
- Leading and managing team performance to achieve sales targets.
- Conducting training sessions and monitoring productivity & DRR.
- Managing retention, shrinkage, and quality improvement initiatives.
- Ensuring compliance with insurance policies and regulations.
Subject Matter Expert (SME)
Policybazaar Insurance Brokers Pvt. Ltd.
01.2021 - 01.2026
- Managed nesting team, overseeing training and achievement metrics.
- Addressed shrinkage and attrition through effective team motivation strategies.
- Maintained quality control checks on service queries and conducted data assessments.
Associate Sales Consultant
Policybazaar Insurance Brokers Pvt. Ltd.
01.2019 - 01.2021
- Handled customer interactions and identified insurance requirements.
- Achieved sales targets through effective communication skills.
Education
Master of Business Administration - MBA
APJ University
01.2021
Bachelor of Business Administration - BBA
CSJM University
01.2019
Skills
Performance improvement strategies
Compliance oversight
Data analysis and Excel proficiency
Digital marketing and branding
Constructive feedback delivery
Accomplishments
- Recognized as R&R (Reward & Recognition) Winner twice for delivering exceptional business performance and consistently exceeding organizational targets.
- Successfully led and drove the adoption of the newly launched HDFC Sanchay product, contributing significantly to its sales growth and market success.
- Played a key role in making HDFC Sanchay a successful product by coaching teams, driving customer awareness, and achieving strong conversion rates.
Timeline
Team Leader
Policybazaar Insurance Brokers Pvt. Ltd.
04.2026 - Current
Subject Matter Expert (SME)
Policybazaar Insurance Brokers Pvt. Ltd.
01.2021 - 01.2026
Associate Sales Consultant
Policybazaar Insurance Brokers Pvt. Ltd.
01.2019 - 01.2021
Bachelor of Business Administration - BBA
CSJM University
Master of Business Administration - MBA
APJ University