MANITHKUMAR V
Bangalore
Summary
I am a Finance-specialized MBA graduate with a solid academic background in commerce. My strengths lie in analytical thinking, strategic problem-solving, and effective leadership. I am fluent in English, Hindi, and Kannada, which enhances my ability to connect across diverse teams and clientele. A fast learner with proven organizational skills, I excel in collaborative environments and customer relationship management. My technical proficiency in various software applications further empowers me to deliver results efficiently and consistently.
Overview
3
3
Languages
Work History
Operations Representative
Concentrix
Bengaluru, India
- Worked collaboratively with team members and cross-functional departments to meet and exceed service level targets.
- Enhanced customer loyalty by providing personalized service and addressing complex issues with professionalism and patience.
- Collaborated with internal departments to expedite client requests and resolve issues promptly.
- Utilizing transaction processing systems and software to ensure smooth operations and enhance transaction tracking and reporting.
- Stay updated on industry trends, financial products, and best practices related to financial operations and customer service.
- Assist in training juniors for new hires on transaction processes, systems, and customer service practices.
- Suggest and implement process improvements to enhance operational efficiency and streamlined transaction handling.
- Maintain up-to-date knowledge of the company's products and services, offering relevant information to clients as needed.
- Collaborating with colleagues and management to improve overall operational efficiency and meet the company's goals.
- Concentrix is a global tech and services company that enhances customer experience and business operations for major industries and Fortune 500 clients.
- Key achievement:
- Awards and Recognition:
- Awarded Employee of the Month twice for consistently exceeding targets.
- Appreciation from UK Clients for maintaining 100% accuracy.
Education
MBA -
Jain University
Bangalore01.2024
Bachelor of Commerce - undefined
St. Aloysius Degree College
Bangalore11.2021
GED - undefined
St. Aloysius Degree College High School Diploma
Bangalore04.2018
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St. Michael's High School
Bangalore05.2016
Skills
- Professional Skills: Critical thinking, Multitasking, and Problem-solving abilities
- Skills: Leadership qualities, Quick learner, and Good organizer
- Communication Skills: Excellent communication skills with a focus on team-building and customer relations
- Technical Skills: Technical skills, including software packages and MS Office
Interests
Hobbies: I enjoy creative and recreational pursuits that keep me balanced and motivated My interests include photography, cricket, badminton, and driving, which help me stay active, focused, and team-oriented I also find inspiration and relaxation in music and movies, appreciating the cultural diversity and storytelling they offer
Timeline
Bachelor of Commerce - undefined
St. Aloysius Degree College
GED - undefined
St. Aloysius Degree College High School Diploma
undefined
St. Michael's High School
Operations Representative
Concentrix
MBA -
Jain University