Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
Work History
Market Research Analyst
iresearch services
pune
06.2022 - Current
My job responsibilities
Web research & contact verification
(website, Email Tester , linkdin, google finance, zoom-info, inside view )
* Desk research
* Market mapping
* Contact discovery ( linkden and open portals)
* Company profiling ( Website )
* Contact details ( official email / direct or mobile No. / Job titles )
* Finding key contacts / decision maker ( Managers , officers , CEO , BDM ,IT professionals)
*Business development activities ( contact discovery, cold calls , Verification, Appointment generation)My job responsibilities Web research & contact verification (website, Email Tester , linkdin, google finance, zoom-info, inside view ) * Desk research * Market mapping * Contact discovery ( linkden and open portals) * Company profiling ( Website ) * Contact details ( official email / direct or mobile No. / Job titles ) * Finding key contacts / decision maker ( Managers , officers , CEO , BDM ,IT professionals) *Business development activities ( contact discovery, cold calls , Verification, Appointment generation)
Customer Service Representative
Le pessage to india
goa
10.2019 - 03.2021
Respond to customer queries in a timely and accurate way, via phone, email or chat
Identify customer needs and help customers use specific features
Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
Update our internal databases with information about technical issues and useful discussions with customers
Monitor customer complaints on social media and reach out to provide assistance