MANJEET GIRI
Ballia
Summary
Talented professional highly effective at sourcing, negotiating and buying goods, materials and services to meet company's operational requirements. Resourceful professional targeting alternate sources for goods and materials. Excellent attention to detail to manage processes and timelines and accomplish tasks.
Overview
1
1
Certification
Work History
Junior Relationship Executive
Muthoot Finance Ltd.
Delhi
12.2021
- Products: Loan, Gold Mortgage, Cash Transactions, Money Transfer and Forex
- Key Results Areas: Tracking payments against the defined sample & SOPs on daily basis, highlighting the shortfalls and sharing with team for amendments
- Facilitating the new process updates, validating, cascading and assessing the accuracy of the same
- Examining the client complaints, identifying the reasons, and tracking solutions
- Generating & analyzing the weekly, monthly and yearly quality dashboards for highlighting shortcomings and facilitating decision-making
- Conducting deep dive study on risk events to design and define new controls to cover the risk
- Assessing the customer feedback, evaluating areas of improvements & providing critical feedback to the associates on improvements and achieving higher customer satisfaction matrices
- Appraising credit proposals & scrutinizing relevant documents before sanctioning / disbursing credit; undertaking quantitative & qualitative analysis of applicant requests for loans and lines of credit; tracking quality of the assigned portfolio and of the overall credit process through effective implementation of credit policies
- Arranging meetings with potential customers through cold calling for new business opportunities
- Managing all transaction processes and delivery of services; providing services to existing customers and improving all aspects of customer relationships
- Discussing financial requirements and rendering sustained advisory services to personal and business clients
- Drafting credit applications, regular / internal reports, filing supporting forms for loans and other documents put in place by corporate banking as well as notes of meetings with clients
- Increasing customer satisfaction ratings through proactive and actionable resolutions to questions, concerns or challenges
- Reconciling all Gold Loan accounts, and Branch Expenses
- Completing weekly check runs and maintaining accounting ledgers by verifying and posting account transactions into accounting system
- Recommending loan approvals and denials based on customer loan application reviews.
Education
B.A -
Satish Chandra College
01.2021
Vocal Music -
Prayag Sangeet Samiti Allahabad
01.2019
Intermediate -
R S K Inter College
01.2018
High School -
Ramji Rudraji Public H.S.S
01.2016
Skills
- Goal-oriented mindset
- Financial Acumen
- Relationship Management
- Policy Management
- Customer Relationships
- Performance Tracking
Certification
- NCC Certificate: 'C', Ministry of Defence, Government of India, Lucknow, 01/27/2021
- NCC Certificate: 'B', Ministry of Defence, Government of India, Varanasi, 07/03/2018
Personal Information
- Age: 23 years
- Date of Birth: 08/07/2001
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
Timeline
Junior Relationship Executive
Muthoot Finance Ltd.
12.2021
B.A -
Satish Chandra College
Vocal Music -
Prayag Sangeet Samiti Allahabad
Intermediate -
R S K Inter College
High School -
Ramji Rudraji Public H.S.S
- NCC Certificate: 'C', Ministry of Defence, Government of India, Lucknow, 01/27/2021
- NCC Certificate: 'B', Ministry of Defence, Government of India, Varanasi, 07/03/2018
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