Summary
Overview
Work History
Education
Skills
Personal Information
Student Of
Extracurricular Activities
College
Training
Timeline
Generic
Manjeet Maan

Manjeet Maan

Cluster Manager
Nangloi

Summary

To accelerate myself by increasing my knowledge and polishing my skills in hospitality industry. This will eventually help me to achieve a top level management position in a reputed organization. Expert in Supply Chain, Logistics plans to achieve efficient economy in utilization of space and time. Excellent time management skills with proven ability to work accurately and quickly coordinate and consolidate tasks, resilient with a high level of personal integrity and energy experience. Detailed Manager effective at creating positive environments where employees can thrive and succeed. Reliable and aware of direct competitors and strategies. Looking for new management role where hard work and dedication will be highly valued.

Overview

4
4
years of professional experience
2
2
Languages

Work History

Cluster Manager

Blinkit(Zomato)
12.2022 - Current
  • Currently handling 6 Dark Store with AOV of 7000 in a Week
  • Maintain Wastage Numbers below 3 Rs to reduce losses at store level
  • Conducted regular performance evaluations for all employees to recognize achievements, address challenges, and facilitate professional growth
  • • Coordinating with the last mile team to ensure availability of optimal number of delivery partners based on business projections and taking necessary actions in case of store disruptions like demand fallback to nearby stores
  • Insuring 100% sanity through GRN 100 % within TAT. and Fill rate targeted 99.8% at store level.
  • Implemented trending initiatives to help drive sales across cluster.
  • Established strong relationships with key stakeholders through regular meetings, reports, and presentations on cluster progress.
  • Monitored data analytics to identify trends, opportunities, and areas of improvement within the cluster operations.
  • Maintained compliance with company policies, industry regulations, and best practices across all departments in the cluster.
  • Trained facility managers on company policy and procedure for similar performance throughout cluster.
  • Achieved higher team performance by implementing effective coaching and mentoring strategies for cluster staff.

Store Manager

Blinkit (Zomato)
12.2022 - 08.2023
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Addressed customer complaints promptly and maintain the complain below 1.5%
  • Assisted with hiring, training and mentoring new staff members.
  • ensure to give SLA above 80%
  • maintain the wastage below 3%
  • operate festival day;s in minium surge

Dark Store Manager

Ola Store & Food
03.2020 - 11.2022
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Assisted with hiring, training and mentoring new staff members.
  • Ensure all product prepare according to S.O.P
  • Maintain the hygiene and sanity of the restaurant
  • Insure FIFO & FEFO have to be followed.

Restaurant Manager

Pizza Hut
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Assisted with hiring, training and mentoring new staff members.
  • Ensure all product prepare according to S.O.P
  • Maintain the hygiene and sanity of the restaurant
  • Insure FIFO & FEFO have to be followed.

Education

B.Sc. in Hospitality and Hotel Administration - Hotel Management

NCHMCT & IGNOU
03.2015

Higher Secondary - undefined

Central Board Of Sr. Sec. Edu.

Senior Secondary - undefined

Central Board Of Sr. Sec. Edu.

Skills

  • Good knowledge of P&L
  • undefined

    Personal Information

    • Father's Name: Mr. Jasminder Singh
    • Date of Birth: 01/01/91
    • Gender: Male
    • Nationality: Indian
    • Marital Status: Unmarried

    Student Of

    B.Sc. in H & HA

    Extracurricular Activities

    • Bagged First Position in Intracollege Debate Competition (2012-13)
    • Elected Class Representative for the year (2012-2013)
    • Elected Hostel coordinator during all three years of graduation Member of Anti-Ragging committee (2012-2015)
    • Remained an active member of Institute Disciplinary Committee for all three years
    • Worked in Institute's F&B Team for events like Theme party, Annual Day etc. Organized various events in the institute such as Theme lunches, Holi celebration, Lohri celebration Organized mess nights (Food & Fun) while being the Hostel Coordinator

    College

    I.H.M. Gurdaspur

    Training

    • 17 weeks Industrial training at The Trident, Jaipur in all the four core departments of hotel i.e. Front Office, Housekeeping, Food & Beverage Service and Food Production
    • Vocational Training for 15 days at "The Lalit Golf & Spa Resort, Goa. In front office Department."

    Timeline

    Cluster Manager

    Blinkit(Zomato)
    12.2022 - Current

    Store Manager

    Blinkit (Zomato)
    12.2022 - 08.2023

    Dark Store Manager

    Ola Store & Food
    03.2020 - 11.2022

    Restaurant Manager

    Pizza Hut

    B.Sc. in Hospitality and Hotel Administration - Hotel Management

    NCHMCT & IGNOU

    Higher Secondary - undefined

    Central Board Of Sr. Sec. Edu.

    Senior Secondary - undefined

    Central Board Of Sr. Sec. Edu.
    Manjeet MaanCluster Manager