Summary
Overview
Work History
Education
Skills
Timeline
Generic

MANJESH KUMARI

New Delhi

Summary

Dedicated and obedient disciple seeking to serve Guru Maharaji with unwavering devotion with your grace.

Overview

13
13
years of professional experience

Work History

Sewa Experience

Raj Vidya Kendra
Delhi
03.2012 - Current
  • Received knowledge in 2010, I used to do sewa at the center level by doing canopy events with PWKs.
  • Since 2012, I started first sewa in RVK in production, and then I did sewa in various departments.
  • Provided volunteer services at reception of Gate 1 of RVK over a period of three years on an as-needed basis
  • During events, I also did sewa in accommodation for volunteers, venue setup, and ICH department.
  • Also volunteered in knowledge sessions and PEP in colleges.
  • Since Jan 2024, serving in HR role in RVK. Did training for karyakartas all over India, along with all presenters.
  • During events, we do volunteer registration.
  • Also did zoom calls in Oct 2024 for all state centers to guide premies about anti activities that we should not listen to such people who are misguiding innocent premies.

Service Request Coordinator

British Telecom
Gurugram
01.2022 - Current
  • British Telecom offers broadband services in multiple countries. My role is to take care of requests sent by the different requesters of BT customers.
  • My role is that we provide a quotation for a particular bandwidth in a customer area. When Quotation gets approved, we place an order for that requirement.
  • Confirmed feasibility of non-standard bandwidth requests with relevant teams
  • We make sure that the circuit is being delivered in the correct area by verifying latitude and longitude.
  • Managed end-to-end service delivery from both BT and external partners
  • Compiling detailed service descriptions and pricing in order forms

Chat Associate

Teleperformance
10.2020 - 01.2022
  • To chat with US customers regarding their bills and past due amounts, educate them regarding the policy for making easy payments.
  • To chat with our long-term customers and educate them about their Xfinity rewards, which they can use for buying pre-shows or on-demand movie purchases.
  • To put services on hold as per customers' requirements when they want to stop services temporarily.
  • To make payment arrangements for customers.

Backend Associate

Interglobe Technologies
06.2019 - 05.2020
  • Worked for hotel photographs, re dimensioning and uploading hotel photographs to hotel website

Education

Bachelor of Arts -

Delhi University
07-2016

12th Class -

Kendriya Vidhyalay No.2 Delhi Cantt
03-2012

10th Class -

Kendriya Vidhyalay No.2 Delhi Cantt
03-2010

Diploma - Aviation

Frankfinn Institute of Air Hostess Training
Delhi

Skills

  • M S Word
  • M S PowerPoint
  • M S Excel
  • Content Creation Skills
  • Good in typing (Hindi/English)

Timeline

Service Request Coordinator

British Telecom
01.2022 - Current

Chat Associate

Teleperformance
10.2020 - 01.2022

Backend Associate

Interglobe Technologies
06.2019 - 05.2020

Sewa Experience

Raj Vidya Kendra
03.2012 - Current

Bachelor of Arts -

Delhi University

12th Class -

Kendriya Vidhyalay No.2 Delhi Cantt

10th Class -

Kendriya Vidhyalay No.2 Delhi Cantt

Diploma - Aviation

Frankfinn Institute of Air Hostess Training
MANJESH KUMARI