Manjima P M

I aim to work with a reputable organization in Banking, Finance, Accounting, or Taxation to enhance my knowledge and skills through practical experience, contributing to organizational goals and advancing my career. I am an accommodating Customer Support Specialist with a history of exceeding customer expectations. I remain calm and composed in stressful situations, successfully reducing customer dissatisfaction through acknowledgment, clear communication, and focused solutions, and I excel at finding win-win solutions.

• Malayalam
• English
• Hindi
• Tamil

Ambitious to work with an organization of good repute in a challenging position in the field of Banking, Finance, Accounting or Taxation. I am also keen to enrich my knowledge and enhance my skills through practical experience to achieve organization goals as well as my career progression.

• Possess Fair Communication Skills
• Enthusiastic Team Player
• Highly Empathetic
• Good In Time Management

• Tally Prime, Lyrax Tech, 09/2022
• Insertion Sort, Mind Luster, 06/2023
• Digital Strategy Brand Marketing, Mind Luster, 12/2023

Won 1st prize in Malayalam story writing competition in 2019

Learnt classical dance for 7 years

• Listening Music
• Watching movies
• Reading short stories
• Making puppets

Fundamentals of GST, 10/2022

Project 1 : Financial Performance Analysis of Tata Motors (2019-2024) Objective: Analyzed Tata Motors' financial health, profitability, liquidity, and efficiency over 3-5 years. Method: - Company Selection: Chose Tata Motors, a publicly listed company. - Data Collection: Gathered financial statements (balance sheet, income statement, cash flow statement) for analysis. - Financial Ratios Analysis: Evaluated liquidity, profitability, efficiency, and solvency ratios. - Trend Analysis: Reviewed trends over the period, identifying significant changes. - Comparative Analysis: Compared ratios with industry peers for benchmarking. - Interpretation and Conclusion: Interpreted findings to assess financial performance. - Recommendations: Provided actionable recommendations based on analysis. Duration: Completed over 2 months. This project honed my analytical skills and provided insights into financial performance evaluation, aiding in decision-making and strategy formulation.

Project 2 : Challenges Faced by Street Vendors in Ernakulam District Objective: Identified and analyzed challenges faced by street vendors in Ernakulam, proposing recommendations for improvement. Method: - Questionnaire: Administered a survey with 100 street vendors, consisting of 10 questions. - Descriptive Statistics: Identified prevalent issues such as infrastructure inadequacies and authority harassment. - Chi-square Test: Assessed if demographic groups faced distinct problems, e.g., gender gaps in harassment experiences. - ANOVA: Detected regional variations in problem types or severity among vendors in Ernakulam district. Duration: Completed over 2 months. This project provided valuable insights into the challenges confronting street vendors, aiding in the formulation of targeted interventions to enhance their livelihoods and well-being.