Manjinder Singh
Kolkata
Summary
I would like to take on challenging assignments where I can leverage my personal abilities, management skills, and add value to organizational strategic goals.
Overview
10
10
years of professional experience
Work History
Branch Manager
RBL Bank Ltd
12.2025 - Current
- Cultivated strong relationships with clients, enhancing customer satisfaction and loyalty through personalized banking solutions.
- Oversaw budget management and resource allocation, ensuring fiscal responsibility while enhancing branch capabilities and services.
- Managed staff scheduling, hiring and training processes.
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
- Resolved escalated customer complaints in a timely manner.
Deputy Manager Band II
ICICI Bank Ltd
Kolkata
02.2022 - 10.2025
- Verifier at Current account opening document verification and account opening of all constitution (Pvt Ltd, LLP, Partnership, sol prop).
- KYC due diligence and verification
- Developing procedure and service standards for business excellence.
- Knowledge of RBI/FEMA/FEDAI.
- Audit revert and comply with in time frame.
- Processing of Re KYC.
- Verifier of financial transactions
- Proficient in KYC/AML
- Payment and Settlement
- Clearing and CMS
- To verify source of credit for High Value Cheques.
- Managing timely presentation of cheques with proper co-ordination between vendor staff and RBI.
- Complete Technical Verification of the cheques including Uv check, Account conduct and MICR Flag Scrutiny.
- Conducting Enhanced Due Diligence (EDD&CDD).
- Preventing and Detecting Fraud cheques scrutiny and reporting.
- Reconciliation with other banks for error/disputed transactions.
- Transactions and account monitoring.
- Report of operational risk
- Responsible for Lodging of Cheques for branches of entire east region.
- Possess excellent interpersonal and team management skill.
Deputy Manager
Axis Bank
Kolkata
06.2016 - 01.2022
- Retail Branch Banking
- Handling and backup of Branch operations Manager for the entire Branch operations and Audit revert.
- Monitored daily operations and ensured compliance with bank policies and regulations.
- Opening CASA, High Value Accounts, And other Financial products (Life insurance, Mutual funds, Loans)
Assistant Manager
Axis Bank Ltd
Kolkata
06.2016 - 01.2022
- Handling of Cash Transactions at the Branch as Teller.
- Handling day to day branch operation, executing & completing customer request as per prescribed TAT by bank.
- Opening CASA, High Value Accounts, And other Financial products.
- Investments products business (Life Insurance, General Insurance, Term deposit, Mutual Funds, Demat etc).
- Awarded with Eagle Eye 2 times for preventing high value fraud transactions
Education
PGDBF - Banking & Finance
Symbiosis
PuneB.Com -
PRAFULLA CHANDRA
CalcuttaHigher Secondary -
ST, PAULS DAY SCHOOL
Secondary -
ST PAUL'S DAY SCHOOL
Skills
- KYC compliance
- Fraud detection
- Customer relationship management
- Operational efficiency
- Team leadership
- Expert in TAT and FTR
- Process improvement
- Regulatory compliance
- Enhanced due diligence
- Operations management
Accomplishments
- Awarded with Eagle Eye 2 times for preventing high value fraud transactions
- Top Ten Customer service Officer for Kolkata & West Bengal Circle
- Appreciation mail from Head Branch Banking for Customer delight
- Played Cricket for Axis Bank Kolkata Circle and ICICI Bank Zonal level
Languages
- English
- Hindi
- Bengali
- Punjabi
Personal Information
- Father's Name: Bhupinder Singh
- Date of Birth: 19/11/93
- Gender: Male
Timeline
Branch Manager
RBL Bank Ltd
12.2025 - Current
Deputy Manager Band II
ICICI Bank Ltd
02.2022 - 10.2025
Deputy Manager
Axis Bank
06.2016 - 01.2022
Assistant Manager
Axis Bank Ltd
06.2016 - 01.2022
PGDBF - Banking & Finance
Symbiosis
B.Com -
PRAFULLA CHANDRA
Higher Secondary -
ST, PAULS DAY SCHOOL
Secondary -
ST PAUL'S DAY SCHOOL