Manjoli Tirkey
Delhi
Overview
4
4
years of professional experience
Work History
Senior Steward
Sarvana Bhawan
Delhi
02.2021 - Current
- Greeted customers, answered questions and recommended specials to increase profits.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Calculated charges, issued table checks, and collected payments from customers.
- Relayed orders to service bar and kitchen via point-of-sale register system.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Collaborated with kitchen and dining staff to ensure smooth operation during service hours.
- Provided support during inventory counts, ensuring accurate tracking of kitchen assets.
- Maintained clean and well-organized kitchen areas to promote efficiency.
- Adapted to various roles within the kitchen and dining area, demonstrating flexibility and teamwork.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
Education
Bachelor of Arts - Education
ST.JOSEPHS GIRLES DEGREE COLLEGE
Meerut 05-2018
Skills
- Guest relations and customer service
- Menu expertise
- Point-of-sale operations
- Team collaboration and management
- Problem solving
- Cash handling and inventory management
- New hire training
- Relationship building
- Team management
- Effective communication
- Conflict resolution
- Cash handling
- Inventory management
Languages
Hindi
First Language
English
Beginner
A1
Timeline
Senior Steward
Sarvana Bhawan
02.2021 - Current
Bachelor of Arts - Education
ST.JOSEPHS GIRLES DEGREE COLLEGE