Manjot Singh
Assistant Manager
Summary
A dynamic & competent Computer Science professional offering 16+ years of experience in Operations Management, IT Operations, Business Development, Customer Services, Strategic Planning, Project Management and Team Management. Looking for a challenging role to utilize and implement any techno -management skills efficiently and be an asset to the organization.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
Work History
Sr. Project Manager
Code Optimal Solutions Pvt Ltd
Amritsar, Punjab
2022.07 - Current
- Maintained schedules to meet key milestones at every project phase.
- Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.
- Developed comprehensive project plans, identifying risks and mitigation strategies for timely completion.
- Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
- Evaluated vendor proposals, selecting those that provided the best value for cost, quality, and timeliness.
Assistant Manager
IDP EDUCATION INDIA PVT LTD
Amritsar
10.2010 - 03.2022
- Supervised day-to-day IELTS operations to meet performance, quality and service expectation.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Mentored team members to enhance professional development and accountability in workplace.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
System Officer
SHRI RAM NEW HORIZONS LTD
Patiala
08.2009 - 07.2010
- Worked as Network Administrator with the Government of India project of CIS of courts in India.
- Worked closely with management teams to plan, develop and execute technical strategies aligned to client's vision.
- Streamlining the new installations of computers and maintenance of OS, Office tools, customized application and sever backup operations.
- Reviewed and assessed architecture design, implementation, testing and deployment needs to identify project requirements.
- Led and assisted technical upgrade infrastructure for networking installation like Fibre Optics Cable, LAN, WAN, Routers, Switches, Computers, Printers & Scanners and Internet Connectivity.
Technical Assistant
HCL INFO SYSTEMS LTD
Saha, Ambala
12.2008 - 03.2009
- Worked with SCRB, Haryana under the project to maintain the records for all the crimes in the posted district in CIPA (Common Integrated Police Application) Software by NIC.
- Maintaining the records for all the crimes in the posted district in CIPA.
- Implemented system upgrades to LINUX servers to maintain the integrity.
- Installing, maintaining & networking the systems with Linux Kernel as for the software working conditions
- Provided technical guidance and support of the software to the staff in the posted police post.
Process Associate
Omnia BPO Services LTD (Idea Cellular Process)
Mohali
07.2007 - 05.2008
- Worked in as Technical Support Executive in Spice Communications process (Now known as Idea Cellular).
- Providing online support and settings to access the GPRS on different handsets and connectivity to desktop, laptop via bluetooth and data cable.
- Experience in resolving technical problems with cellular phones, smart phones, tablets and other communications devices to excess GPRS.
- Managing floor with 15 team members and giving full support to the customer for the PUNJAB region.
Education
Bachelor of Science - Computer Engineering
IK Gujral Punjab Technical University
Jalandhar 06.2003 - 06.2007
Skills
Operations management
Customer Services
Project Management
Client Servicing/Management
Business Development
Recruiting and interviewing
Training
Team Management
Timeline
Sr. Project Manager
Code Optimal Solutions Pvt Ltd
2022.07 - Current
Assistant Manager
IDP EDUCATION INDIA PVT LTD
10.2010 - 03.2022
System Officer
SHRI RAM NEW HORIZONS LTD
08.2009 - 07.2010
Technical Assistant
HCL INFO SYSTEMS LTD
12.2008 - 03.2009
Process Associate
Omnia BPO Services LTD (Idea Cellular Process)
07.2007 - 05.2008
Bachelor of Science - Computer Engineering
IK Gujral Punjab Technical University
06.2003 - 06.2007