

Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Customer relationship management
Applications: Schneider Salesforce,Salesforce Admin Begineer
EcoStruxure IT
Alarm management
Key account management
Escalation handling
KPI management
Service level compliance
Remote troubleshooting
Electrical distribution monitoring
Troubleshooting processes
Remote support initiatives
Service ticket logging
Root cause analysis
Customer feedback analysis
Technical documentation management
Performance improvement strategies